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DEPARTMENT OF LABOUR

South Africa

Consumer complaints and reviews about DEPARTMENT OF LABOUR

jo anne Send email
 
Nov 9, 2015

UIF PAYMENT NOT RECEIVED

I WAS RETRENCHED FROM MD AIRCONDITIONING AND REFRIGERATION ON 28TH AUGUST 2015.
MY DAUGHTER JACQUI JANSE VAN RENSBURG HAS BEEN LIAISING WITH YOU ON U-FILE.

MY I D NO IS 5206200008082
MY FULL NAME IS JOHANNA CATHARINA MCINTOSH

84 CYDONIA ROAD
WYCHWOOD
GERMISTON
1401
GAUTENG

I WANT TO KNOW WHEN I SHALL BE RECEIVING MY FUNDS
MY TELEPHONE NUMBER IS 079 760 5835
nmmatlou Send email
 
Nov 6, 2015

maternity unpaid benefit

I dnt think this people have any idea how its like having a baby with no income while u going up n down to the labour department being given false hope . I've applied in september till today I dnt even have a simple case number m being told they still have to go and check the company that I work 4 , what kind of bullshit is that ! When I try calling the head office in pta the phone just rings no answer. Can some1 please help with @least a number that I should call to find out about my application

[email protected]
0717731111
gomotsegang Send email
 
Nov 6, 2015

does this even help

I submitted my complain a while back right here on your webside but not even a phone call or E-mail, do you actually do help people or you just wasting our time complaining and you do nothing at all. This is ridiculous!!! Help people and stop taking our hopes up only for us to keep writing to you with no response or even a call.
0730452051 if by some miracle you want to contact me.
mphagam Send email
 
Nov 6, 2015

UIF Maternity Claim not paid out

Good day,

I honestly do not know what else to do now in order to receive my payment. Since lodging my maternity application I only received payment once and I have further provided the department with all the necessary documents to facilitate payment of the remainder of my payout money. On 29/10/2015 I received an sms stating that request for payment has been received and that finalization of payment is 7-10 days. But today I get a further sms stating that a medical certificate and my payment form (which I have submitted to the department together with the birth certificate of my child and a copy of my ID) are outstanding. This does not make sense to me because I have submitted everything to the department. This is really frustrating because I cannot be taking time off work all the time to come to the department to query payment that should have been made while I was still on leave. Please can you make payment of all my outstanding money because the service I have been receiving from the department is pathetically revolting. The call center number that is provided for queries just rings and nobody ever picks up. Can somebody please provide me with a number that works for me to call and an email address for me to escalate this issue. People need to be held accountable for their lack of interest in doing their jobs. I dealt with one Dirk Kotze and he just doesn't even answer his phone nor respond to his emails.

Regards
Mary Mphaga
Cell number: 0720622046
Case No: 10003064828
Ghwewege Send email
 
Nov 6, 2015

UIF claim rejected

My last day of work was the 31 May 2015. I was retrenched.

I was going to start my new job beginning July.

My new " boss to be " had a change of heart regarding the salary. So I decided not to take that position.

Now I was looking for work again. And I went to the labour department to claim uif. As I needed to be able to survive.

5 months and every time there's something else that they need. Had to open a new bank account as there was no activity in my account and FNB closed it.

Eventually last month all required documentation. I received a sms today stating my claim was rejected.

Once again back at labour department in a long queue.

Why the hell must we pay UIF if our claim is rejected or is it that government wants us to pay for all the people breeding and claiming so they can have more votes?
mpelegeng Send email
 
Nov 5, 2015

poor service

The service here is useless. The consultants are busy moving around not helping clients. Theres a lesbian consultant shes the worst she pulls her phone out to chart looks at us in the sits and continue chartting as if shes doing nothing wrong. We came here at 8am and still we sitting not being helped. I think its time the seniors visits the offices to inspect. I will gladly be happy to receive feedback on this email. [email protected]
wendyG Send email
 
Nov 5, 2015

unpaid u.i.f

It's been months now since I've submitted my docs for u.i.f claim, after being given the run around for a while, I was told my application had been rejected, then told it was was error, 3 months later I've not received any feedback or payout. What kind of circus is being run here? Absolutely disgusting. Everyone in this department should be fired. Pathetic!!!!
ntombi Send email
 
Nov 4, 2015

UNPAID MATERNITY CLAIM

HI .

I went to the Mafikeng labour centre on the 25/05/2015 with all the required documents for my maternity claim, included was my baby's birth certificate. As I walked out of the centre i received an sms stating my claim will be settled in 35 days. A week later i received a message stating my medical certificate was not submitted,I then went there but the official there found the medical certificate inside my file but was not scanned into the system and he scanned it(I believe). I have been going to and fro to the centre trying to find out what is the matter but the official the kept on telling me that the new system is giving them a problem.How long do I have to wait because it has now been 5 month since I claim but still nothing is coming through.

Please help because I need the money and it has been too long.

Kind regards,

Ntombi Molete
0760136576
[email protected]
evertanzel Send email
 
Nov 4, 2015

uif not yet paid

My late fathers uif not yet paid out to my mother His ID nr: 4807065012084
You can contac me by 0720211601
[email protected] Send email
 
Nov 4, 2015

salary not paid

MEDSCHEME AFROCENTRIC HEALTH, failed to pay my salary for October 2015 and overtime for September 2015 out.

Currently I'm not in the country and all attempts to recover my salary was to no avail. I do not have any funds with me and cant afford to buy food or rent. The salary was due 23 October, when I received no payment I followed up and the manager ensured me it will be paid in on last working day.

Today is the 4th November, and still no salary was received.

Please assist

Lizell Aikman
Employee number: 7054081
Derek Send email
 
Nov 3, 2015

UIF claim still pending

UIF Claim still pending
Initials and Surname: HF Lerm
Case No. 10002488205
I have submitted my claim at the Department of Labour in Marlboro on the 4th of August 2015
On the same date I have received an SMS confirming that the claim has been registered under case number 10002488205.
I have visited the same office in September 2015 and October 2015 and were on both dates informed that my claim is still pending.

I cannot understand how this is possible as my contributions have been paid each month.

Please assist urgently as this is ruining me financially.
daniellvanzyl Send email
 
Nov 2, 2015

Not Paid Yet

Registered my claim in September 2015, received a sms on 1/1/2015 saying claim is received and will be processed and will be contacted in 35 days. Received another sms on 22/10/2015 claim approved i must come sign. Received another sms same day saying payment will be done in 7-10 days - it is 2/11/2015 - still no payment. I sent numerous of emails tried to call the offices but no answer. Case number - 10003013989 - Please contact 076 838 2523 and HELP!!! I have debt to pay and arrangements to make. I pay my UIF every month why should i call and wait for my money????
masejake Send email
 
Oct 30, 2015

UIF maternity

Going through all this complains now I see that I’m fighting the losing battle. UIF is the government biggest scam. You call, you email no one will answer. My question is why we are paying for uif if we can get it when we claim for it especially for Maternity. I’ve been on Labour Centre, Calling, emailing, for the past 5months, but none of them has helped me. When you go to Labour department the system is offline after waiting from 5 in the morning on the queue. For online its worse its been saying waiting for medical certificate (and yes I have faxed it long time ago and email for every hour everyday), which I’m not going to stop emailing until someone answer my emails or get help, or even block my emails. Now it’s going to be every 15 minutes of email, then it will be every 5 minutes. I think it’s time for someone to take government to court over uif maternity benefits. It’s a scam for trying to discouraging people for claim UIF, they making it so difficult for us so we can eventually give up. Then someone can pocket the money.
celia Send email
 
Oct 29, 2015

Bank Account

I applied for UIF on the 19th of October 2015 and was never contacted so I contacted them. I was approved and went in to sign, but never received any money, I contacted them again and they said I should come in again. The system said my bank account did not accept the money which is not true, the account is 20 years old! I resubmitted the bank document with my banking details but have not received any money yet. I have been unemployed now for a few months and getting desperate. Where do you go to complain? Next week I will go in again and they will tell me my bank account is defective again?
[email protected]
khuliso Send email
 
Oct 28, 2015

maternity claim

Got an sms saying UIF claim cancelled due to outstanding documents but went to randburg and showed them my papers cause I could not understand what is missing as I had all the papers with me and at randburg the told me everything is there they don't understand why I got that sms,I'm really tired of this why is it such a mission for someone to get their money I submitted 13 August at soweto but I have not received anything,this is really exhausting especially when you have a little baby please assit case number 10002550820 cell 0793060915
Amanda84 Send email
 
Oct 28, 2015

uif

i have applied for uif maternity bemefits at dept of labour Mamelodi since september 2015,i received a confirmation sms stating that my application was received and will hear from them within 35days,on the 2nd of october i went there then tjey told me my employment history was not yet updated and that i should come back to follow up.i called them severally the person who assisted me is Jack.he said he re-scanned my documents then on the 19th i received a messages stating that i will get paid in 7-10 days.but on monday the 26th of october i received another message stating that payment request form is outstanding,when i contacted them the lady said my claim is not yet approved and she doesnt understand why i received the message about the payment request form.i tried calling uif call center in pretoria and was on hold for 38minutes.can someone plz assist me with this case no:10002993564 my contact is 0765702582
lung8sta Send email
 
Oct 28, 2015

Maternity Claim Unpaid

I submitted my claim in September my baby is already 2 months and when I go to Roodepoort office I'm told that my claim is not processed due to the scanners not working. Even with numerous tries to rescan it, the system does not update it. I cannot go and wait in the que at 5 in the morning due to having a sickly baby. Can someone assist with this.

Please assist since I am struggling.
Case number is10002671220 contact details 0832900427
madelene Send email
 
Oct 27, 2015

maternity UIF

I have applied for maternity UIF in august 2015.

Several emails to top management was sent regarding payment some emails have been relied to but for the rest nothing. They supply you with phone numbers that does not even work or they sent you an email stating they did phone but customer does not answer that is bullshit because every time my phone ring i do answer each and every call.

I am so much in debt now due to the fact that i must borrow money because the UIF office is not capable to do their job but they do not wait for their money to be deducted from our salaries.

Could someone NOW assist me regarding my claim.

Madelene - 0714887878
gomotsegang Send email
 
Oct 26, 2015

maternity

Applied for my maternity fund on the 24th of August and until today everytime I call them they say nothing has been done on my file and today is the 26Oct.
Please help, my no is 0730452051 or 0614869193
0603328548 Send email
 
Oct 20, 2015

Adt Security

I was injured whilst on duty, I lost two of my teeth and the third one broke at a later stage due to the accident. It was in February 2013 and I still haven't been compensated for my injuries. I don't understand why because I'm still without my teeth though I got injured at work.
Grace10 Send email
 
Oct 20, 2015

Rude call center agent

I called the department of labour number 012 3371680 on behalf of my company to update our employees. After holding for almost 20 minutes I was assisted by a lady who identified herself as Nombulelo. I spoke to her at 9:30am. I needed to know how many employees were now active for UIF and she was very rude to me and told me I was do the right thing. I told her I dont know what the right thing is anymore because I have been sending forms to update and terminate employees but according to her Iast updated a long time ago. After I asked for the UI19 form she made me hold for a long time then dropped the phone on me. I still havent been assisted. My email adress is [email protected] and our reference number is 2068641/2
mmapula Send email
 
Oct 20, 2015

martenity benefit

I have claim for my maternity benefit last year november I got paid once in december now its been 10 months no money I have been going to check but they say tht my file qas lost i must go to police station to do affidavit then I did so this year february. I have been going there every month they said I must be patient bcoz my file was lost and closed it will take time to re-open. Plz halp me.0766438396/0749996854 thanxxxxxx
Sweet fancy Send email
 
Oct 19, 2015

Maternity

Case no: 10002616046 Went to Germiston on 24 August to apply for maternity, is the 19th of October i haven't received any communication what so ever the first sms was to say they have received my application then afterwards it was nothing, called the call centre and was told the department did not submit some form, tried calling again was holding for 15min it was ridiculous, please help my number 0734460356 email [email protected]
Tmosesi Send email
 
Oct 16, 2015

UIF Payment

I went to the roodepoort offices to go sign for payment on the 05/10/2015, The next day I received an sms stating that "request for payment has been received and it will take 7-10 days to finalize. A week later I received yet another sms stating that my request for payment form is outstanding?! I then decided to escalate the matter to the Manager of the branch and he advised that he was still on leave and will give me feedback when he gets back from leave this was on 13/10/2015 I even have a recording of the call. To date I have not heard a word from the the manager, and this is not the first incident the same thing happened the month before but it was sorted. Please can someone help out, just to get feedback as to what the hold up is, i can barely get a loaf of bread for my son let alone get a bar of soap to bath. If its not the long queues, its incompetent staff.
delisile Send email
 
Oct 16, 2015

they dnt want to give a sick leav

Hy I'm Precious Ngwenyama working at MILK n HONEY tea garden. I had an accident last week I fell and my arm is broken I'm a waitress and I'm using that hands that got wound. .... I called my boss and told him about the accident even went to the doctors when I went back to work my boss I should go back at home and come back wen I'm better is been a week now and I'm nt getting better so my boss n.a. is calling me nd threaning me to work or else I must stay at home for good so I want to know wat should I do.........
My number is 0712602903

Thank u

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