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Peo TV

Sri Lanka

Consumer complaints and reviews about Peo TV

chandanaslt Send email
 
Feb 11, 2019

peo tv

my peo tv error comes 'waiting NTP sync' pls help me
nandana samarakoon Send email
 
Dec 28, 2018

Service of PEO tv

25th December my PEO TV was disconnected. Same day informed through SLT1212.(Your complaint on IPTV0112893141 has been recorded. Reference No. 28765387). I received this SMS. Every day reminded through SLT NO. Today is 28th nothing happened. I went to Homagama SLT office and met person .I got a number of responsible lady Mrs.wasanthi and spoke over the phone . She is inefficient useless lady. She doesn't know even how to answer to the Customer .Then I found a number of the Manager Mr.Hemantha.I explained about
the injustice happend to me .He acquired every thing and promised to attend my problem today itself.But I reminded many times to him.But now time is 11.15 p.m.no one didn't come or call me regarding this issue.
Is this Srilanka Telecom customer service
sanali_mirihagalla Send email
 
Dec 28, 2018

Encrypted Programme

At first, the peo tv didn't connect to the Ethernet. After it got connected, there was the response error 113. Now some channels cannot be viewed as something called "Encrypted Programme" appears. Can you fix this issue as soon as possible? Please fix this.
Hashintha Dinushan Herath Send email
 
Dec 20, 2018

REGARDING THE CONTINUOUS INTERRUPTION IN PEO TV - 0372283382

Phone Number : 0372283382
Address : Hammalawa,Kuliyapitiya

I'm regret to inform you that ,the service you are providing in my Peo-TV connection is worthless.
I'm using SLT telephone connection from 20 years and Peo-TV from 4 years. My Peo-TV connection is having interruptions regularly. (lagging/no pictures etc...) .Specially I faced lot of disruptions during last 2 years.Despite of the several complains to 1212 and Kurunegala SLT technical division ,I've decide to complain you in-written.

After making complains to 1212 ,your technical teams are arriving and doing some temporary adjustments.But it'll last long few hours only.
As per your technical team,the existing cables are damaged and should be replaced.As per them ,they don't have enough provisions to replace the cables.If i'm not wrong SLT is making a remarkable profit every year and yet they say they don't have enough funds to replace the cables.

It seems that SLT is violating my consumer rights.Hope this email shall reach to an authorised person in SLT and take necessary actions to rectify my problems.
Kuls Send email
 
Aug 2, 2018

Useless

Useless always gets stuck and response error 148
We called to fix it 2 times. First time they said it's ok but it was not ok. Second time we called and they said. They fixed it but it is still not fixed not worth and good luck always getting stuck.
Thakshila Send email
 
May 17, 2018

Peo TV conection

Please can you repair soon as possible peo tv connection and internet connection. Connection telephone no.036 - 2235703
Chamodi Send email
 
May 17, 2018

Remote control

Peo tv remote control related problem
FED UP WITH PEOTV Send email
 
Aug 26, 2017

peo tv shit

Dnt get peotv. If u subscribe u would face following errors all the time, mostly every 10-15;min time.
1. 10 min to start 2. Vague pictures all the time
3. Error 148- every 5 min thn u hv t restart the entire thing...another 10 min 4. Cannot rewind at busy hours. So its really annoying cause im living very close t colombo bt still thy did not fix this. Dialog new set up box is good no interuptions gd start up time but cannot rewind. Bt still u can watch something on tv n enjoy. ! F*** peotv
Varunakantha Send email
 
Aug 6, 2016

Remote controler

Remote controller related problem
Samanthika Send email
 
Aug 5, 2016

Peo TV Connection

Since yesterday trying to get the Peo TV repaired. called five timews upto now. nobody attended so far.

appreciate if you could look in to this immediately.
Ceywater44 Send email
 
Apr 11, 2016

IPL Telecast on SONY MAX with Hindi commentory

Since the start of IPL matches on 9th April 2016, PEO TV has been telecasting the SONY MAX channel with Hindi Commentary for the
PEO TV subscribers up to yesterday. The previous years the PEO TV shifted the IPL telecast to SONY MAX channel no sooner match was started, which has been telecasting the matches with English commentary. We are surprised to see this Hindi commentary telecast right through the match to Sri Lankan subscribers which is superfluous. We will have to take a decision of our own, whether to shift to another service provider, if a Responsible person fail to attend to address this serious issue. We have now become laughing stock in front of our TV's after paying a reasonably big subscription fee as a platinum customer to our National service provider SLT. Please note that we are the first group of consumers to obtain ur PEO TV connection.
I am sending this mail behalf of millions of subscribers and Hope you will take prompt action with regard to this issue, to telecast the channel with the English commentary for all Sri Lankan subscribers .

Thanks

Archt. Ranjith Kariyawasam
Ajith Chilaw Send email
 
Feb 23, 2012

Never Subscribe to Peo TV Sri Lanka

SLT customer care service is very very bad. I have applied for peo tv in first week of december. (In first week of their promotion period) Even today they cant tell a exact date they can give it to me. When I was going to chilaw office they are telling they haven't required equipments. When I'm calling to hotline they are telling they dont know anything and ask from area office. So wt we have to do? If this was a private company????? What will u tell? Most of Government servants are shit. that's all...
Fernando_TF Send email
 
Feb 23, 2012

Never Subscribe to Peo TV Sri Lanka

I subscribed to PEO TV Sri Lanka about five months ago. Before I subscribe they boasted a whole lot about advance features of IPTV over Cable TV. I selected about 10 channels available on PEO TV's limited list of channels available for Sri Lanka. They are giving all local TV channels free of charge when getting a PEO TV connection.

After I got the connection, I realized my picture quality is extremely low. I contacted PEO TV head office customer service and complaint. Then they said the area I live in is not properly covered by SLT's broadband network and that is the reason why I get low picture quality on Peo TV. I was so depressed about the fact they didn't tell me this at first place. I decided to cancel my subscription and requested a full refund. They first refused a full refund and instead asked me to wait for few months until they expand coverage. I was so excited to watch the foot ball world cup in June so I had no time to wait for Peo TV to fix their own problems. It took more than 3 weeks for them to refund me money, and that was after several phone calls. People at their call center ignore customers when called for help. They put me on hold for about 20 minutes every time I called them.

If you are living in Sri Lanka and looking to buy a pay TV connection, my advise is never to subscribe with Peo TV
K.yasodaran Send email
 
Feb 23, 2012

Never Subscribe to Peo TV Sri Lanka

can you do soon as possible repair peo tv and internet due to not working
K.yasodaran Send email
 
Feb 23, 2012

Never Subscribe to Peo TV Sri Lanka

can you repair soon as possible peo tv and internet con no 0112615475

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