I've started my uif claim in October 2021. Each time a phone there is something else outstanding or a speak to a consultant who is absolutely clueless. I haven't had a job for a very long time and I need this money to feed my family. Is there anyone who can help?

I submitted my UIF claim online on 09/12/2020. I stayed in touch and they told me numerous times they have received all my documentation, just to tell me at a later stage I need to submit this or this. Which I did. I kept on calling them to find out how far my claim is with absolutely no answers. Then last year, on 30th of November I went in to the office in Atlantis. I spoke to a Mr. Austin Hans and he asked me to resubmit a document, which I did have with me, but I re-submitted all my other documents again too. I have been sending him queries in trying to find out how far my claim is, with absolutely no feedback from them. I have recently received a letter of demand for outstanding debt from my landlord, because I have not paid them the arrears. What do I do? I have asked so many times for feedback.

I include my documents as submitted to the UIF herewith.

I have been paying UIF for the last 30 years, and now that I need the money that I paid into this insurance fund, I'm just not getting anywhere at all! I've had it!

Please help!

Good day., IApplied on 31/12/21 via Ufiling, & even been sent an email last week, by the Commissionner, stating that the funds will be paid to my account wiyhin 7 x days., which did not happen ..

Case no: 4000 11 07 882 &
4000 160 5739.


Thank You ..
Brian.

Submitted my UIF claim 6 months(13/08/2021) ago as well as sent in all necessary documents. Registered on ESSA as a work seeker but could not link to Uif due system fault. Not my fault.
On 25 January 2022 got a sms stating my claim has not been approved when I checked online got this Siyaya Status - Not Approved/Refused.
So Uif is supposed to assist employees who loses their jobs but I have had no assistance whatsoever except starving because I literally have not eaten anything in a wee(not all is fortunate to have other people or family to help them), my car's insurance lapsed because I didn't receive my uif my as supposed to and I was involved in an accident where my vehicle was written off.
So now I have no vehicle and no food nor a place to stay. Is that what Uif is supposed to do for the unfortunate employees who loses their jobs due to economic circumstances?
And I have been searching for other employment but to no avail. I had one opportunity and due to my motor vehicle accident where I actually got injured I couldn't make a medical introduction the next day and thus lost the job opportunity.
When I phoned the numbers given for the Uif contact center, I didn't manage to get through one time. Call answered, and immediately dropped again.
So what am I supposed to do now?
I have nothing left except my cellphone which I use to look for work and do my Uif claim. The only reasons for hanging on to it thus far.
I am literally starving to death, I have Multiple Sclerosis which is acting up and I can't even get medication for it and going to the state hospital is no option. No doctor that specialises in neurological diseases and the rest has no clue what to do about it.
So is this what I must endure and the path I have to walk to my death, not due to my own negligence or natural causes.
But due a non functioning system and a government department not being able to do anything right or within even their own given time frames, not to say anything about the employees of the Department of Labour who one in a thousand means something the rest just sits and earns salaries for nothing.

Thanks a lot for the Uif fund, not helping me at all. All said and done, I did however pay my Uif monies due from my side for 13 years with only one 3 week Uif-ters claim in 2020 due to lock down.

To Whom It May Concern

May I kindly get assistance concerning my claim - submitted all docs online - been calling UIF call center, according to them all the necessary docs have been submitted and nothing is outstanding.

On the system, my claim has been sent to paymaster - still awaiting payment.

If you are in any position to assist - I will highly appreciate it.

Thank you

To Whom It May Concern

If you are in any position to assist with my UIF claim.

I submitted my claim online with all of the required documents and thus far I have not been told that there is anything outstanding.

My online status has been on 'Sent to Paymaster' for a long while.

May I kindly get assistance with regards to my claim - would highly appreciate it.

Thank you

Hi applied for UIF 7 months ago and to date no payment. Ufiling status shows "parked". I was asked to send in the Salary schedule which I did, then after that, nothing. I followed up every few days and then it was discovered someone captured my email address wrong even though it is under my profile. So it was supposedly corrected and I was told I will receive an email. Never received that email. After phoning again it was yet again discovered for the 2nd time my email was captured wrong. such an easy one but nonetheless.....i eventually received my email just be asked yet again for that salary schedule. So I kept my cool and just resend....this is now almost 2 months ago and to date all I ever hear is that the assessor will get to my case when he / she gets to my case.......and it's been escalated....not that it means anything...

Any advice on what a person must do to get paid? I am unable to pay rent now end of the month, all resources and options have dried out and I now am beyond desperate. I have a family to feed!! Jobs are scarce and looks like a person must get creative and start some sort of business online or be unemployed / not earning an income indefinitely!

Case no. as per U-filing: 40000325489

Thanks
Marinda
078 094 1016
[email protected]

Case 0000690559
Application for Maternity Benefits
Status: Siyaya Status - Not Approved/Refused

I applied for Maternity Benefits, there was no communication provided that it was not approved. If I did not check online, I would not have known.

I need to understand why it has been refused as I am eligible to receive these benefits.

Andrea Mc Cloen
0747065876
[email protected]

To whom ever

I am very disappointing in the UIF system. It does not work, the Consultants don't have information and managers/team leaders nor supervisors exist at the center. One cannot speak to anyone. The only response one gets is "its been escalated". But from there absolutly nothing happens. I am again just wasting my time writing this complaint as no-one really cares on the "other" end!!!!
It took 7 months for my first payout and then all of a sudden in the middle of receiving payouts, and following the "normal process of continuation of benefits" they just stopped paying out. If I log into this famous "system" it tells me that it has been completed by the assessor. One BS story after the next.
They cannot tell a person if their will get their money or not? They cannot tell a person if their request has been heard or not. They keep telling the customer that some WILL GET BACK TO YOU. That I have heard for 1 year and no-one has come back to me!!!!
The level of incompetence is mid boggling. Why go to school if this is the future.....

I am so fed up with this stage of my life. All I can say is that one needs to hope that one never requires the "government" assistance.

A very disgruntled payer of over 30 years and when I need some help, well you just don't matter. I have been told that by the UIF Staff in February this year already! Check the recordings on your "system" for validation of my last statement.

Assist with a clear status of my application, been told always that documents have been received and sent for capturing?

since August, i am still being told the same. my recent case number is C-20210806-004138

Good day how are you firstly I am not happy at all they said my husband will get his next uif payment would be on the 13th October well today is the 15th October how do tge expect ppl to survive when they don't pay on time and when ppl depend on it

I was retrenched in November 2020 and filed my UIF application via u filing on the 5th of January 2021. To date my application status reads as sent to the assessor, my application has not even been approved, 9 months later.

How many more times do I need to call the call centre at my expense? I was advised that all my documents have been received and are in order!

Can someone please assist me in getting the benefits which are due to me???

Case # 30005765594

Regards

Nishaat

I was retrenched in November 2020 and processed my UIF application via U-filing with the assistance of UIF Consultants on the 5th of January 2021.

The status on my application reads sent to the assessor and has been the case since January. I was initially informed that due to the pandemic, there would be delays, understandably but 9 months later and my application has not even been approved as yet!

I have made several calls to the UIF contact centre and was informed that all my documents have been received and are in order and I will received an sms once approved. Yesterday, I called again and the consultant said I do not have a profile available for herb to view and it could be due to the change in system???? I should resend all my documents again!

I contributed to the UIF each month for several years, why is it such a struggle for me now to receive the benefits which are due to me???? Can someone assist me PLEASE!!!!

Case # 30005765594

Kind regards

Nishaat

I’ve done my submission on UFilling on the 07.07.2021, and sent all relevant documents to the UIF. I called the UIF call centre every Monday to find out the progress of my online application.

1. I was told all the documents sent was correct and it was sent in for assessment.
2. About 3 weeks ago I was told apologies it was not looked at yet the lady called the assess dept and they said they start with it.
3. 2 Weeks ago, the lady said the assessment was done and approved I will receive a confirmation sms and email.
4. Last weeks a gentleman said everything was approved and sent to the paymaster I will receive a sms/email that I have to go to the continuation of benefits and payment will be done and the info will be updated on UFilling.
5. Monday this week I called and a lady said sorry she can’t see anything on the system.
6. Today I called again only to be told that there is NO further progress done then when my submission was not even assessed yet.

What I want to know PLEASE is why I was given all the information that it was assessed and approved and sent to the paymaster for payment to be done – if it was not even assessed as yet.

PLEASE PLEASE CAN YOU BE SO KIND TO ADVISE WHAT I MUST DO TO GET MY MONEY PAID OUT. I HAVE NOT PAID ANY DEPT SINCE JULY 2021.

I JUST WANT PROPPER TRUE ANSWERS ON HOW LONG IT IS GOING TO TAKE.

Please your kind assistance will be highly appreciated.

Aurette Vorster
072 553 6000
UIF Case no: 40000359881

Dear Minister of Employment and Labour TW Dear Minister of Employment and Labour TW Nxesi.
See email communique herewith.
I received an SMS stating that AppID999311: Application for SRD R350 Grant declined due to other income received.
I have not received my UIF. My case is still unresolved at CCMA since March 2020. I made a physical UIF application at Pinetown Labour Department post COVID19.
I did not receive feedback on my various reapplications and queries. I have not received an income for 2 years. How do my family and I survive with no income?
Urgently assist with the R350 and my UIF.
Treat as urgent and important.
Vanisha Chetty0827965000.
---------- Forwarded message ---------
From: Vanisha Chetty <[email protected]>
Date: Mon, Sep 20, 2021, at 10:08 AM
Subject: Fwd: ID7112210178089
To: <[email protected]>
Cc: Vanisha Chetty <[email protected]>


Hi, Kevin
Any feedback?
Vanisha Chetty0827965000.
---------- Forwarded message ---------
From: Vanisha Chetty <[email protected]>
Date: Mon, Sep 13, 2021, at 1:21 PM
Subject: Fwd: ID7112210178089
To: <[email protected]>


Hi, Kevin
Any feedback?
Vanisha Chetty0827965000.

---------- Forwarded message ---------
From: Vanisha Chetty <[email protected]>
Date: Fri, Sep 10, 2021 at 12:56 PM
Subject: Re: ID7112210178089
To: <[email protected]>
Cc: Vanisha Chetty <[email protected]>


Hi, Kevin
Kindly note that I have opted not to go ahead with the CCMA Case and accept the Good Reference Letter from Eskom.

As a result please advise what you require from CCMA, Eskom or My Lawyer to process my UIF Application.
Treat as urgent and important.
Thank you.
Vanisha Chetty0827965000. 


On Mon, Aug 23, 2021, at 9:42 PM Vanisha Chetty <[email protected]> wrote:
Hi, Kevin
I did not receive feedback from you since we first spoke. Hope you are well.
Note that I have not yet received an official date from CCMA for the Arbitration Hearing.

I am unable to access my UIF as my initial application was not processed. SASSA in Wentworth informed me I have a balance owing to me therefore I am unable to receive the R350.00.Note that I manually left my UIF documentation in the box at the SASSA Pinetown Office in May 2020 as we were not allowed in, as a result of COVID19 lockdown rules.
As a result of this, I am unable to apply for R350.00 from the onset of this specific Government Grant.
However, with this knowledge, I still tried to apply for the current R350.00 approved Government Grant. Surprisingly it was approved as per Application Unique ID:999311
Kindly note that I am battling financially without any financial assistance. I have been borrowing from friends and family to survive. I also take care of my Pensioner Mum and Pensioner Brother.
Please help.
Thank you.
Vanisha Chetty0827965000
---------- Forwarded message ---------
From: Vanisha Chetty <[email protected]>
Date: Thu, Jun 24, 2021, at 1:15 PM
Subject: Fwd: ID7112210178089
To: <[email protected]>
Cc: Vanisha Chetty <[email protected]>


Hi, Kevin
Hope this email finds you well!
Kindly note that I have not yet received an official date from CCMA for the Arbitration Hearing.
Will keep you updated.
Thank you.
Take care.
God Bless...
Vanisha Chetty0827965000.


---------- Forwarded message ---------
From: Vanisha Chetty <[email protected]>
Date: Thu, May 6, 2021, at 6:43 PM
Subject: Fwd: ID7112210178089
To: <[email protected]>
Cc: Vanisha Chetty <[email protected]>


Hi, Mr Maroney
Hope you are well. Any feedback?
Kindly note that I went to CCMA, today. The case was remanded to 28 June 2021 for Arbitration.
Thank you.
Take care...
Vanisha Chetty0827965000. 
---------- Forwarded message ---------
From: Vanisha Chetty <[email protected]>
Date: Thu, Apr 29, 2021, at 8:03 PM
Subject: Fwd: ID7112210178089
To: <[email protected]>


Hi, Kevin
7112210178089.
This is the first email that I sent.
Vanisha Chetty0827965000.
 
---------- Forwarded message ---------
From: Vanisha Chetty <[email protected]>
Date: Thu, Feb 25, 2021, at 1:16 PM
Subject: ID7112210178089
To: <[email protected]>


Hi,
See herewith attached my UIF and Covid19 Grant Application Documents for processing.
Kindly contact me as I am trying to apply for UIF as I lost my job on 30 December 2019.
I am getting the following error message when I am trying to apply online:UFL3142: The PAYE reference number is already associated with another registered employer and cannot be used.
Thank you.
Vanisha Chetty0827965000.Nxesi.
See email communique herewith.
I received an SMS stating that AppID999311: Application for SRD R350 Grant declined due to other income received.
I have not received my UIF. My case is still unresolved at CCMA since March 2020. I made a physical UIF application at Pinetown Labour Department post COVID19.
I did not receive feedback on my various reapplications and queries. I have not received an income for 2 years. How do my family and I survive with no income?
Urgently assist with the R350 and my UIF.
Treat as urgent and important.
Vanisha Chetty0827965000.
---------- Forwarded message ---------
From: Vanisha Chetty <[email protected]>
Date: Mon, Sep 20, 2021, at 10:08 AM
Subject: Fwd: ID7112210178089
To: <[email protected]>
Cc: Vanisha Chetty <[email protected]>


Hi, Kevin
Any feedback?
Vanisha Chetty0827965000.
---------- Forwarded message ---------
From: Vanisha Chetty <[email protected]>
Date: Mon, Sep 13, 2021, at 1:21 PM
Subject: Fwd: ID7112210178089
To: <[email protected]>


Hi, Kevin
Any feedback?
Vanisha Chetty0827965000.

---------- Forwarded message ---------
From: Vanisha Chetty <[email protected]>
Date: Fri, Sep 10, 2021 at 12:56 PM
Subject: Re: ID7112210178089
To: <[email protected]>
Cc: Vanisha Chetty <[email protected]>


Hi, Kevin
Kindly note that I have opted not to go ahead with the CCMA Case and accept the Good Reference Letter from Eskom.

As a result please advise what you require from CCMA, Eskom or My Lawyer to process my UIF Application.
Treat as urgent and important.
Thank you.
Vanisha Chetty0827965000. 


On Mon, Aug 23, 2021, at 9:42 PM Vanisha Chetty <[email protected]> wrote:
Hi, Kevin
I did not receive feedback from you since we first spoke. Hope you are well.
Note that I have not yet received an official date from CCMA for the Arbitration Hearing.

I am unable to access my UIF as my initial application was not processed. SASSA in Wentworth informed me I have a balance owing to me therefore I am unable to receive the R350.00.Note that I manually left my UIF documentation in the box at the SASSA Pinetown Office in May 2020 as we were not allowed in, as a result of COVID19 lockdown rules.
As a result of this, I am unable to apply for R350.00 from the onset of this specific Government Grant.
However, with this knowledge, I still tried to apply for the current R350.00 approved Government Grant. Surprisingly it was approved as per Application Unique ID:999311
Kindly note that I am battling financially without any financial assistance. I have been borrowing from friends and family to survive. I also take care of my Pensioner Mum and Pensioner Brother.
Please help.
Thank you.
Vanisha Chetty0827965000
---------- Forwarded message ---------
From: Vanisha Chetty <[email protected]>
Date: Thu, Jun 24, 2021, at 1:15 PM
Subject: Fwd: ID7112210178089
To: <[email protected]>
Cc: Vanisha Chetty <[email protected]>


Hi, Kevin
Hope this email finds you well!
Kindly note that I have not yet received an official date from CCMA for the Arbitration Hearing.
Will keep you updated.
Thank you.
Take care.
God Bless...
Vanisha Chetty0827965000.


---------- Forwarded message ---------
From: Vanisha Chetty <[email protected]>
Date: Thu, May 6, 2021, at 6:43 PM
Subject: Fwd: ID7112210178089
To: <[email protected]>
Cc: Vanisha Chetty <[email protected]>


Hi, Mr Maroney
Hope you are well. Any feedback?
Kindly note that I went to CCMA, today. The case was remanded to 28 June 2021 for Arbitration.
Thank you.
Take care...
Vanisha Chetty0827965000. 
---------- Forwarded message ---------
From: Vanisha Chetty <[email protected]>
Date: Thu, Apr 29, 2021, at 8:03 PM
Subject: Fwd: ID7112210178089
To: <[email protected]>


Hi, Kevin
7112210178089.
This is the first email that I sent.
Vanisha Chetty0827965000.
 
---------- Forwarded message ---------
From: Vanisha Chetty <[email protected]>
Date: Thu, Feb 25, 2021, at 1:16 PM
Subject: ID7112210178089
To: <[email protected]>


Hi,
See herewith attached my UIF and Covid19 Grant Application Documents for processing.
Kindly contact me as I am trying to apply for UIF as I lost my job on 30 December 2019.
I am getting the following error message when I am trying to apply online:UFL3142: The PAYE reference number is already associated with another registered employer and cannot be used.
Thank you.
Vanisha Chetty0827965000.

I was working before Covid Start we stopped and I got fired during Covid but my application the company did it for 3 months from March until June 2020 on the system it shows it was processed but i didn't get anything on my side.

Can you please check for me what happened to my money?

if it went to the company how can i get if the employer we have no contact with him now?

[email protected]

Your assistance will be greatly appreciated,

Thanks.

Reference number: C20210618-001457
submission made in November 2020. Still no payment or any form of communication.

Reference number: C20210618-001457
November 2020 with reference number 30005559220.
followed ups numerous times. Still nothing

I was retrenched in December 2020. I submitted my claim on 28 January 2021. Everything is there, nothing outstanding. Yet, I'm still waiting end of August. I paid my UIF each and every month for many years. Why aren't they paying me my money? I want to know what's happening. A colleague wrote a letter to President Ramaphosa, maybe I should do the same. They paid her very quickly after that!!!!!!! [email protected]

I have been waiting since 3 June 2021. On 25 June 2021 I sent all the relavant documents, I was told 35 working days is the turn around time, its now 46 days and iv recently been told they havent received my documents omw what incompitence. And nobody helps but nobody. Uif should be ashamed

Good day,

I have submitted my UIF claims on the 03/01/2021 as as yet not recieved payment. I have submitted all my documents and confirmed this on the numerous occasions I phoned the UIF call centre. I tried calling the call centre again today only to find out that the number is no longer in operation. The previous times I called I was told that the matter would be escalated to the relevant department as the call centre agents could not do anything more. I am tired of calling only to get the same response.
I would like to know why I havent been payed yet and when will i get the money that is due to me. I am still unemployed and have no sorce of income to support my family. Please treat this as urgent. This delay is really unacceptable!

Pooventhran Pillay
Claim No: 30005749085
Cel: 0615382688

Good day,

I submitted my UIF claims on the 03/01/2021 as as yet not receive any money. I have phoned the call centre on numerous occassions only to be told that the matter would be excalated and that they have received all my documents. i I have waited almost 7 months, how much longer must I wait for money that is due to me?

Sashin Pooventhran Pillay
Claim no. 30005749108

Good day

I have been batteling to get my payments for the second fase of Ters benifets since Jan 2021.I have called in reguarly up to 4 times a week.Since May the system changed over to new system where one gets a ref number ill list all of them.When calling it i get told it will be escalated but nobody gets back with to regards of this .On eache case number i have about 5 escalations.

All my payments with Sars is up to date all u-filling is up to date .All declarations was send threw manually as well on Ui19 declaration as well this was confirmed that it was received.

Just no feedback or responce


Case numbers
C 20210531-001732
C 20210528-001123
C 20210603-000943


CONTACT EMAIL [email protected]
0761624944

Good day

I have been batteling to received my Ters benifets for my employees for the second fase.I have been calling in since Jan 2021.On a regular basis up to 4 call per week.I am advised that the case will be escalated an somebody will call me back.This just never happens.I keep on getting error no contribution received by SARS,This is not the case as all payments is up to date all declarations have been filled on the u-filling portal.All declarations was send in manually on ui19 forms but still no feedback .
Ill list case numbers and they are only when they intergrated to the new System on end of may.I have atleast 5 escalations per case number just no feedback.?????No call no responce.Resently when i call in no team leader availble as all staff working remotley from home.

Case numbers C-20210606-000943
C-20210528-001123
C20210531-001732


contact number 0761624944
email [email protected]

Case Number: 30006131941

I Lodged my Ufiling claim on the 24 March 2021 with all supporting documents and was told by the consultant that my UI-19 and salary schedule were received. I also received a sms to confirm all my documentation was received on the same day. It has been 3 months and my status still says 'sent to accessor'???

My Salary declarations have been half captured on Ufiling for the past month? I had to resend through my documentation as it got 'lost' and since then the status on my account is still the same and no one can tell me what is going on. I have 3 case numbers as seen below.

Can someone please get back to me ASAP on this matter as it is now a case of emergency. This is just not acceptable.

X 3 Case Numbers:

C - 20210527 - 000899
C - 20210604 - 001942
C - 20210608 - 002308

Please advise
Ryan Potgieter
[email protected]
064 502 6952