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Walden University

United States

Consumer complaints and reviews about Walden University

Samantha2023 Send email
 
Apr 27, 2023

WALDEN UNIVERSITY: TRAPPED IN THE DISSERTATION PHASE OF A PROFESSIONAL ADMINISTRATIVE STUDY AT WALDEN UNIVERSITY

I am crying my eyeballs out right now reading these complaints about Walden University. THEY ARE SO TRUE!!! I'm going through all of this right now!!! All I can say is that "I WANT MY TIME AND MONEY BACK!" This school has left me depleted of financial resources, 200,000 in student loans, and has taken time away from my family. I have been going in circles with my Chair who hS not approved my proposal. I have corrected it over and over again and spent numerous amount of dollars on paying editors to help me with the grammar. It's becoming a joke! My Chair avoids meeting or speaking with me in a timely manner. His comments became derogatory towards me when I turned in my proposal for the 5th or 6th time. He made me feel as if I was a child who could not read or write! If nothing changes by the end of May 2023, I want to file a lawsuit or be included in the class action lawsuit. PLEASE, PLEASE INCLUDE ME!!!! My phone number is: 228-281-5778, You Can Also Text Me. Thank you! I pray I at least get my Degree, as of now, I'm stuck 😫 😭😭😭😭😭😡
ykyodock Send email
 
Oct 14, 2021

Walden Rip-Off

At the beginning of October, I finally received a response to my complaint from Linda L. Anthony at Walden University which said, "I have conducted a thorough review of your account to determine the calculation of your military reduction savings. According to your account history, you attended Walden University beginning with term 200550 through term 201330, and based on a 10% military reduction your total savings was $9, 611.21. You were granted a refund in the amount of $9, 141.22 on 06/06/2014 and then a second refund was processed in error and released to you on 06/11/2014. On 7/30/2014 an audit was done on your account and an additional waiver was approved and processed for $469.99 to give you the full 10% savings.

As of today, you have paid back $4, 572.23 and have a remaining open balance for $3, 500.00 (excel workbook "Payments" tab). Your last payment was on 03/25/2020, please let me know when you can resume payments as I have held your account back from Collections."

Initially, I explained to Ms. Anthony that the only reason I made any payments toward the disputed amount owed was because I worked for Walden University and did not want to lose my job.

Then, after reviewing her list of payments made, I once again noticed discrepancies in her calculations. I saw that payments were missing from the excel workbook list, and classes were not listed, therefore the 10% discount was not included in her disputed calculated amount owed.

When I pointed this out, I was asked to provide proof of payment in the form of a canceled check and was told that she would review this and the classes not listed. I did as she asked, and to date, and I still have not received a response back. This is the typical Walden runaround!
ykyodock Send email
 
Oct 2, 2021

Walden University Rip-Off

Walden University misrepresented how long it would take me to complete my doctorate in Psychology. When I first signed up an advisor said it would take several years to earn my doctorate. As a matter of fact, on your website it says, "The number of years you spend on your doctorate depends partly on your intended course of study. Many PhD programs are designed to take just three to five years."

https://www.waldenu.edu/online-doctoral-programs/resource/how-many-years-does-it-take-to-earn-a-phd-degree

It took me approximately nine years to complete my doctorate degree, at an educational combined total cost of over $500,000.00. Walden University strung out my degree for years by adding courses that were not mentioned in the degree literature. Every time I registered, there was an additional KAM continuous registration and/or dissertation class that I was required to take and pay for that had not been mentioned by the advisor.

Additionally, that same advisor never told me that I could receive a tuition reduction based on my military status. I didn’t find out about this reduction until years later, when I started working for Walden University. After I heard about the tuition reduction, I requested that it be retroactively applied to my account and received the typical run around.

After a lot of back and forth on May 23, 2014, I finally received an email from Walden University's Bursar's Office and a later payment for the tuition reduction based on my military status. The Bursar Petition Committee and university leadership, according to the email, said they "would like to extend a refundable tuition waiver in the amount of $9, 142.22 due to (my) missed savings." This amount was a random, arbitrary number and gave no real accounting for the actual amount owed. In fact, according to my calculations-which were based on real numbers-this amount was far less than what was actually owed me.

The Walden University's Bursar's Office then made a direct deposit into my account for more than the $9,142.22, which I assumed was their recalculated amount based on my submitted refunds owed calculations. This office then immediately said they'd made a mistake, placed a hold on my academic records, and demanded repayment.

Not only is Walden's hold on my academic records and their demand for payment ridiculous and unfair, but it is also, according to the Family Education Rights and Privacy Act (FERPA) [20 USC 1232g and 34 CFR 99], against the law.

I am requesting that Walden University immediately make my student account current-paid in full, contact the Department of Education and request that my federal loan debt be forgiven, and release their hold on my transcripts.
Angel014 Send email
 
Jan 12, 2020

DBA Student

Please stay away from Walden. I was a former Doctoral student who did not graduate, which cost me nearly $200K

The dissertation process involves layers of review and bureaucracy, which drastically prolong the process of graduation. The faculty are expected to be available to students outside the course of the discussion. During my 7 years, my mentor/committee members were replaced several times, which further delayed my dissertation. In addition to their low retention rate, the turnover in faculty is enormous, which makes challenging students finish their dissertations. I stayed in touch with a couple of my former mentors who were terminated. Both were overly worked and were micromanaged and mistreated. I hope the Feds can shut them down.


Here is some useful links as a reference point (I should have done my research. I hope this helps!)

https://www.nbcnews.com/news/us-news/student-sues-walden-university-i-wasted-six-years-my-life-n690706

https://casetext.com/case/thornhill-v-walden-univ-llc-1

https://www.classaction.org/news/walden-university-laureate-education-inc-hit-with

https://www.nbcnews.com/news/us-news/profit-walden-u-once-tied-bill-clinton-put-under-review-n661281
vernboggs Send email
 
Dec 13, 2019

3rd semester dissertation

I received all A's in my course work and even finished my prospectus. It took me 2 semesters to get a chair and another person to help me with my dissertation. I sent it in and they stated I have to take a review writing class. Then I was told I have to get another review reader to help me. They kept on switching the helpers for me. I end up dropping out in my 3rd semester of my dissertation because it seemed inevitable that at this rate it would take me 2 to 3 years to finish my Ph.D. dissertation and I am already 220,000 dollars in debt. I need help to figure out what I can do to sue these people. I felt I have been deceived and lied too. Here is my unofficial transcript. If you can help me, please do. I felt I was all alone and then I came across a couple of sites that said I was not alone.

Thank you
resouceful1 Send email
 
Aug 5, 2019

Walden's MPhil degree for current PhD students

Since Walden university is not accepting students from new York city, nor allowing these students to reapply because they have received an unsatisfactory grade; why not offer them the MPhil degree and them go their merry way. The multi loans still have to be repaid. Give use something instead of denying us the right to earn our PhD. A great deal of sweat equity has gone into trying to obtain a degree and practicing the university's social change philosophy.
resouceful1 Send email
 
Aug 5, 2019

Walden's MPhil degree for current PhD students

Because I live in the state of New York and Walden does not accept students, I'm in limbo because I wanted to re enroll to complete my PhD program. Filed a lawsuit and received a moderate settlement, and was told to contact Walden to re enroll. However, this hasn't happened because of the state in which I reside. I learned Walden had initiated a program in which you could obtain a MPhil degree. Unfortunately, I was dismissed from the school and did not qualify. I am very concerned about this because if I cannot reapply at least grant me the MPhil degree and let me go my merry way. I still have to pay back my loans.
therisam1 Send email
 
Aug 2, 2019

School Scam

I attended Walden University. While I was enrolled my best friend and spouse passed away for one term my gpa went down I submitted all documents proving of this. then school told me if my grade did not go up financial aid will drop me. My grade went back u to a B would you believe the school dropped and then stated I could not use the financial aid for that term. This school has billed me over $6000 for this 1 term sent this to my credit. I have been trying to finish my classes which I only have 4 left and they will not allow me to. I have even tried to get into other schools and due to this hold I can not get my transcript. the worst part of this all I am from New York and they no longer accept New York students so why cant they just release my info. I have appeal this case and nothing. This school is meant to break you down it has put such a depression impact on my life and my career. I now have to engage in lawyers to fight this battle they are the worst school and the biggest scam DO NOT ATTEND!!!!!!!
saynoto walden Send email
 
Jul 11, 2019

Cannot speak to anyone/appointments never kept

I have emails as well as phone records to show times and dates of appointments with the field office that were never kept. Over a period of 3-4 months I never spoke to anyone in the field nursing office regarding my concerns. Prior to the spring of 2019 I had no complaints, at this point I regrets attending this University. This place needs a thorough investigation in the manner in which students are handled. Do not waste your time or money!
Veronica2013 Send email
 
Jun 18, 2019

NO JOB

Yes, I am in debt, Yes, I was able to complete my dissertation after working with 3 chairpersons. However, I HAVE NO JOB, NO ONE WILL HIRE ME. I HAVE GIVEN UP! I am sure the stockholders are happy. I'll never be able to pay my school loans, the Federal government probably has many such students from Walden. Greed
resource1 Send email
 
May 30, 2019

Walden Scam

I was official dismissed from Walden in 2018 due to receiving two unsatisfactory grades during my dissertation phase. I followed protocol sat out the one semester with the hopes of reenrolling. Low and behold I was told that because I live in the state of New York, Walden is not accepting any students from New York City. So I have started the process of repaying my student loan. Can I reenroll in Walden? No, they're still working around state legislation regarding New York City. At this point, all I have received from Walden was the certificate in advanced studies, and a huge amount of debt. Walden is about profit and not progress for it's students. Only a handful complete the PhD program, and are deeply in debt. I have learned a great deal from some of my instructors, and there were others who could care less. For the most part some were very respect, but others were not supportive. Last year I was part of a class action lawsuit, in which I received less than $7k. My student loan is $256,000. I am very apprehensive regarding attending any university like Walden. I am distraught being an ABD. If possible I would sue Walden again!
msgwenbethea Send email
 
Apr 24, 2019

Walden University

I was a student at Walden University from 2012-2013 in their PhD program. I had just started class and received notice that something was wrong with my financial aid and I could not attend class anymore. It was two weeks into class so I stopped attending. They turned around and sent me a bill when they told me that I could not attend! If I was going to be charged, I should have been allowed to finish the class. It is now in collections and has been detrimental to my good credit. I am going to find a group of individuals that have been affected like I have and file a formal complaint with the department of education and probably sue these people.
Walden University Send email
 
Feb 20, 2019

Walden University Experience

At Walden University, we take the concerns and experiences of our students very seriously, and wish to hear from you if your experience did not meet your expectations, so that we can work with you to try to resolve your concerns. If you would like to discuss your specific situation, we are here to help you.

If you are a current student, or attended Walden within the past year, please contact us by clicking on this link to complete this form https://www.emailmeform.com/builder/form/a01on77Qb5e5z1I and provide us with specific details of your situation, and one of our school managers will contact you.

If you are a former Walden University student who last attended Walden more than one year ago, please contact [email protected] and provide us with your name, student ID, program of study, dates of enrollment, location, and specific details of your situation, and a Walden representative will contact you.
trudel Send email
 
Feb 9, 2019

Dispute for charges of class

Last year I inquired about finishing my Doctorate with Walden... I had already completed my required courses and was at the state of writing my paper. I was told to take an assessment course to find out if I needed a refresher course. This assessment course was free and will not be charged to my account. Two weeks later, I learned that there was a charge for this course. I never received a bill and I NEVER agreed to any class other than the assessment class. I notified the head of the DBA department that I should not be enrolled in this course. I was told I would be removed from the course.

I have several documented conversations with the Bursar and with the Department Head that my account will be balanced. There was no further communication, no emails or mail about this account.

Today I learned that this was never removed and now showing up in my credit report.

I will now file a lawsuit against Walden University and notify the BBB.

Thank you
Smarty45 Send email
 
Jan 15, 2019

Misinformation about classes and finishing degree

I was given wrong information about completing Doctoral degree from all personnel. Took the money but never was honest about the completion of the degree. I am looking into the class action suit against the school. Thank you.
Walden University Send email
 
Dec 4, 2018

Walden University Experience

At Walden University, we take the concerns and experiences of our students very seriously, and wish to hear from you if your experience did not meet your expectations, so that we can work with you to try to resolve your concerns. If you would like to discuss your specific situation, we are here to help you.

If you are a current student, or attended Walden within the past year, please contact [email protected] and provide us with your name, student ID, program of study, location, and specific details of your situation, and one of our school managers will contact you.

If you are a former Walden University student who last attended Walden more than one year ago, please contact [email protected] and provide us with your name, student ID, program of study, dates of enrollment, location, and specific details of your situation, and a Walden representative will contact you.
mitcham1313 Send email
 
Nov 16, 2018

Incompetent

I enrolled in Walden University in 2013. I was told that it would take 3-5 years to complete my degree which included 54 credits and an additional 12 for the dissertation. While in school I received an A+ in every class. Many of my professors wanted to work with me once I got to the Dissertation level. I finally got to the Prospectus stage. Once there I worked diligently to complete it. Once it was completed it and made many changes, I uploaded it and was told by the Committee that I needed to make one change. I made the change and sent it back. I spent the next semester waiting for responses, but nothing came. My Chair told me to get started on my literature review, so I did. After receiving no responses, I decided I would take some time because I wanted to get started on researching more documents for the literature review, and I didn't want to waste anymore money. After time off, I began classes again. When I enrolled, I noticed that my Committee Member had changed. The new member said that I had to make numerous changes, so I did. I resubmitted, then she said that I need to change my topic. So, I did. I tried to submit it to Taskstream and couldn't. NOTE: I spent an ENTIRE semester writing a literature review on a topic that I wouldn't be using. Thus, all that writing was now useless. While my Chair spent 3 week trying to Taskstream, I could literally see 100's to 1,000's of dollars flying out of my pocket. The second to last day of the semester, I was able to upload it because I called in and told the person that I was going to join the class action lawsuit. Mysteriously, he was able to clear it right away. Wow! I should've taken that as a red flag, but I trusted Walden, so I enrolled for another semester. The next semester I spent 4 weeks waiting for a response from the Committee. No action was taken, so here I am 4 weeks in with nothing to show forth. This degree was supposed to cost 60,000. Here I am 80,000 and I'm no closer to having a degree than I was 5 years ago. This is absolutely ridiculous. Walden should be ashamed of themselves. They have not only wasted my time, they have wasted my money. At this time, I am looking for an attorney so I can at least recoup the money I spent on the dissertation which happens to be 4 semesters.
puncy15 Send email
 
Nov 4, 2018

Ed.D in Admin Leadership for Teaching and Learning

It is impossible to finish the degree. The university chair keeps sending back the paper back correct new things every time. It is impossible to pass Chapter 1 of the dissertation. Dr. Weintraub did a very bad job during my career at Walden. 3 years trying to finish Chapter 1 and he kept sending my paper back everytime to fix something that could have been fix the first time.
Amandansimpson Send email
 
Feb 10, 2018

Walden University

I started school at Walden January 2018. Since then I still have not seen my transferred credits from my previous school Umpqua Community College. I had spoken with numerous people from your university and no one had any clue what was wrong with my account. There was no apparent urgency to help me with this situation on any one of those calls to your university. There were two separate occasions when I had been told by my advisor he would call me back the following week to check on this matter. I never received those calls from him. I had to continue to set new appointments with other advisors. When I spoke with someone in your financial department a few weeks ago about why my account was locked she was unbelievably rude to me. I am shocked at the lack of organization, professionalism, and knowledge from the staff at Walden University. I feel I have wasted the last five weeks attending a class that will not transfer and I only continued to go because my advisory told me if I withdraw I will have to pay for it anyway. I was also told if I withdraw now I could be put on academic probation with my financial aid. I am being charged $1700 for this class. The class is a required class specific for Walden University and it will not transfer to any other school. Walden enrolls their students in this class automatically. This is a scam. I have never in my life had such and awful experience with any other business.
DRaphael Send email
 
Jan 30, 2018

Unnecessary Prolonged Doctoral Classes

If this is YOU -
Here is the site for the lawsuit against Walden University: http://www.waldenuniversitylawsuit.com/.
DRaphael Send email
 
Jan 30, 2018

Attn: Doctoral Students

Disgruntled Doctoral Students
Here is the site for the lawsuit against Walden University: http://www.waldenuniversitylawsuit.com/.
Happygirl2018 Send email
 
Dec 20, 2017

Walden University is a joke

I’ve been attending Walden since September of 2012 in hopes of obtaining my bachelors in Criminal Justice and it’s not happening. The school is a rip off they add all these extra classes to the curriculum that have nothing to do with your degree until your financial aid is exhausted and you’re stuck going nowhere. I’ve had so many academic advisors that I’ve lost count and currently I don’t have one again because my last one quit. I can’t believe this school is being allowed to cheat people out of an education and nothing is being done about it. Don’t even try to get anything resolved by the ombudsman because he’s pathetic and just collecting a pay check not to mention countless number of calls to him that go unanswered. I can understand if I’ve failed classes or didn’t participate in class as the reason for a 4 year course going on this long but that’s not the case. This school is thriving off of unethical practices and the students are suffering as a result of it. I was quoted one price to attend this school and now I’m way over that amount with no explanation as to why because everyone you talk to provide you different answers to the same questions. What does it take to get this school investigated or my credits transferred to a more credited school? Can someone please advise I’m at the point of just starting class completely over at another school because I can’t get help about my concerns.
Cats123 Send email
 
Dec 14, 2017

Disgraceful scam at walden university

Walden University. Nothing to show for my six years. I did not even have a chair person to chair my dissertation in the Phd program. The chair persons kept on leaving and they were collecting tuition. I had very shabby treatment and ended up thousands of dollars in dept.
Cats123 Send email
 
Dec 14, 2017

Victim of Wlden university

Six years in debt and no Phd. Very disrespectful proffers leaving in the middle of chairing my dessertation without informing me. Where do i file a class action lawsuit
Cats123 Send email
 
Dec 14, 2017

Disgraceful scam

Walden University. Nothing to show for my six years. I did not even have a chair person to chair my dissertation in the Phd program. The chair persons kept on leaving and they were collecting tuition. I had very shabby treatment and ended up thousands of dollars in dept.

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