On 12-1-16 I made an on-line purchase of a nailer gun case, using my VISA thru 1-800-TOOL REPAIR. Three hours later, I was notified by VISA of 4 attempts at fraudulent purchasing using my VISA. Luckily VISA was diligent and caught the attempts Days later, not suspecting 1-800-TOOL REPAIR of this, I tried to reach the company, using every prompt for every department to find out the status of my order. Every office had an excuse as to why I must leave a message. Becoming concerned, I checked consumer complaints on this company and was amazed to see several complaints identical to mine. I now believe that it was not coincidental that the fraudulent charges were right after this order. I cancelled VISA to terminate this order. Beware of this company.

I placed order for a part in late October 2016. The next day, I had a large charge against my card from another merchant. I then tried to call 1800Tool many times to check on validity of my order but no one ever answered the phone. A couple of days later I had numerous charges against my card from all over the country. When comparing my experience with other recent reviews on the internet, it is very obvious that there is a connection between placing an order with this vendor and unauthorized use of your credit card.

Right after placing an order on this website I got hit with a bunch of unauthorized credit card charges. I've never had this happen before so there's no doubt in my mind it came from them. Stay away!!

The part I ordered has not been received, yet the part has been charged to my credit card. Have tried for 3 days to phone have always got a recording stating we are busy will call you back when its your turn.

C.E.

i BOUGHT A HOSE AND PRESSURE GUN FOR A dEwALT PRESSURE WASHER. The hose was correct, but the pressure gun would not fit. I've called repeatedly for permission to send back the gun but with no response.
Whoever filled this order did not pay attention to the fittings.
This is for a DeWalt pressure washer 3100psi.

HAMILTON S. DIXON, MD
706-766-3343
[email protected]