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29809

India

Consumer complaints and reviews about 29809

D.K_WD Send email
 
Jan 22, 2015

RE: faulty HDD

Hi vikas78,

I am sorry to hear about it. Based on the Data Lifeguard Diagnostic utility test result, it’s a hardware issue and If HDD is still under warranty, I’d suggest you to proceed for an RMA. For RMA service, you may refer to the link below.
http://products.wdc.com/support/kb.ashx?id=x9Maqg

For more information about warranty support, you may visit to http://products.wdc.com/support/kb.ashx?id=XVXS4T .

For data recovery, you can try the data recover software’s. If the data is very important and you want to recover it, there is possibility to cover by data recovery companies.

Good Luck.
vikas78 Send email
 
Jan 22, 2015

RE: faulty HDD

hi dkwd

I tried your software and result is fail. Now I m not able to copy the data. please help me. I am also attach the result.

RE: faulty HDD

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