I filtered Agoda cash then find acc, clicked on booking and the amount was automatically charged from my credit card, not from Agoda cash.
Then I canceled the reservation, erase the data of my credit card, use Agoda cash, and reserved.
After that, I realized, my paid amount is stuck because the cancellation fee is 100% !!!!!!
Please help. Let me know.

Cancelled Agoda Booking ID 317943255 Check-in July 17, 2022
Confirmation for Booking ID # 317944323 Check-in Sunday, 17 July 2022


Thanks in advance, Vladimir