This was the worst consumer experience I have ever had. At the testing site (I was referred here by 360training) I was unable to access my account, which I had just accessed from my computer before leaving to take the exam. After a long time on hold with 360training they changed my password so I could access my account. Then the proctor could not access my test. So we called them again. At first there was just no answer. We finally did get through, only for the proctor to be told that they were not authorized (again, 360training sent me here!). After two hours I ended up having to leave and then reschedule my test for another day. I t has now been a month since my test and I have not received my official certificate. When I called 360training I was told that I would need to pay for a replacement because although I never received it, they were sure they sent it. This company is a joke.

Working with this company was one of the worst consumer experiences I have ever had. When I initially went to take my exam, at a site selected from 360training's website, I was unable to access my account and had to call 360training to have them change my password. Then the proctor was not able to access my exam. After a long time on the phone with customer service at 360training, they ended up telling the proctor that they were not registered to give the exam. 360training was the one that sent me to this location! I ended up leaving after two hours at the testing site trying to straighten this out. Then I had to go back another day. Now it has been almost a month since my exam and I have not received my certificate. When I called 360training I was told that one was sent and I would need to pay for a replacement. What a joke! This company sucks.