We bought a Sofa and Love-seat in June of 2012. Like all others bought the 7 year protection plan. So many phone calls and technicians out to try to repair. Macys told me not their problem and Uniters told me to call Macys as this was a manufacturer defect! Has anyone filed a lawsuit? I am thinking about contacting Channel 2 News WDTN. I live in Dayton Ohio. If anyone is in this area, please respond and maybe we can group together for the SCAM. Seems like there are pages and pages listed all the same or general complaint!