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9499

United States

Consumer complaints and reviews about 9499

amber2015 Send email
 
Jan 17, 2015

Bad customer service , bad quality

The embroidery on the long sleeved t-shirt I ordered was flawed. The embroidery at the end of one letter was never completed and left a hole in the fabric. Sent photos along with the request for a return authorization number.
I completed the request for a return authorization online. CAS-636926-4 4W1L8. No response from Zazzle. Completed another online request for a return authorization. CAS 639104-L8P9Q9. No response from Zazzle, Called the 800#. Disconnected twice before getting a human to talk to. Total order $32.12.
I'm going to dispute this charge to my VISA. That is about the only option I have left.

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