I totally agree. The BBB they do not care about! It is most important to contact the state attorney general, it is easy to do just go to their web site and fill out a form. They say that gym memberships are their biggest complaint.

I signed up for a 3 month membership at Gold's Gym, which I assumed was going to expire after 3 months. Long story short, ABC Financial Services continued to take auto payments on my credit card, despite written letters. When I finally cancelled my credit cardto stop the withdraws, and stopped taking their repeated phone calls, they sent my account to collections. I paid the exhorbitant fees today to the debt collector, so that my credit rating will not be affected. I have asked for a refund.

Hello,
We regret to hear your recent experience with ABC Financial Services was not a satisfactory one. I would like the opportunity to review your account and see that proper action has been taken. We strive to address all consumer feedback, positive or negative, and want to make your situation was handled properly.

I was not able to locate your membership with the information provided in this post, however, should you have additional comments you would care to discuss, please email me at [email protected].
Stephanie Cook
Data Research Analyst
ABC Financial Services, Inc.

My daughter and I have a gym membership and the payments go to ABC financial. Mine is taken out through my credit card, I pay my daughter's with a check. I am receiving letters the last two months that I have not paid August's, and September's dues. They state in letter that it is a collection letter. I sent a copy of my August check and now they say my Sept and Oct amount is overdue and I have sent them. I am getting very upset over this and will call them again I did talk to them before.

I do plan on canceling my membership, both of ours due to this issue. I am also going to let the gym know the problems. They are dealing with a very unscrupulous company. I would advise no one to sign a contract if they know ABC is involved. I am just hoping to get this matter settled.

I advise you to get everything in writing, send certifed letters, and don't trust a word they tell you on the phone. They will lie about not receiving cancellation notice, and continue to charge you month after month. File complaints with the BBB, state attorney general's consumer affairs division, or contact an attorney. This company has very deceptive business practices.