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Acehardwaresuperstore.com

United States

Consumer complaints and reviews about Acehardwaresuperstore.com

User495503 Send email
 
Apr 5, 2012

Poor service, very poor

This company is a pure con! I am shocked that the Police or FBI has not shut this business down yet! They are in no way associated with ACE Hardware but use their logo and name on their website. It is a ethnic woman who runs this out of a SOD supply office. It is a complete scam! I ordered some furniture from their site, they immediately charged my credit card, and added a huge shipping fee. The merchandise NEVER arrived! When I called to inquire, they were extremely rude and could not even give me a tracking number! When I told them I wanted to cancel the order, the woman just laughed on the phone and said we all ready have your money... too late! Please avoid this company, they are committing fraud pure and simple!
Kinley2 Send email
 
Mar 5, 2012

Poor service, very poor

Attracts you with bargain prices but greatly overcharge for shipping (I.e more than items cost) before and after placing an order. Customer service/employees who answer the phones are unqualified immigrants pulled off the street. We were lucky to get a refund or at least they said in email and on the phone that we would.

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