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ACS-education

United States,
New York

Consumer complaints and reviews about ACS-education

User928006 Send email
 
Apr 5, 2012

Poor customer service and support

My loans just got transferred to this company. I went to the website and registered. There were quite a few areas to fill out and the site seemed very secure until I got to the submit button. I clicked the button and got an error that the service I requested was no longer available. Now the website just says 'temporarily unavailable.' For me, so far, the company is a 100% FAIL.

Are they turning off their servers at night to save money? Was their site hacked? Did they trip over the internet connection? I have no idea but, from my end, if it doesn't work, it doesn't work!
Thejencol Send email
 
Feb 29, 2012

Poor customer service and support

I've been having problems as well and they just increased my payments to $340 a month...
Is there any way I can transfer this to another bank or another company? Any suggestions?
Thejencol Send email
 
Feb 29, 2012

Poor customer service and support

Is there a way to transfer out of ACS? They just jacked up my payments up to $340 a month... please help...

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