I want to complaint Mr. Sebastien. Mr. Sebastien services bad and no manners. This is my first time to meet this kind of service from your Adidas store. Let me tell you the story happened. Every Saturday night, our family will go to Chuck E Cheese at SkyView Center. On September 6, 2014, we went to SkyView. My husband and my son went to Chuck E Cheese and I shopping. On that day, I want to bought short pant to my son and that day is my first time shopping at Adidas Store. I seem boy short pant same style but different price. Black is $19.99, Light Blue is $14.99 and Light Green is $19.99. I had asked the salesman the price before I bought. Only Light Blue I didn't check because price tag is $14.99 and I am so surprised bought 2 items and third item free. I will be back the other week. I must to tell my husband this news. When I left about 25 minutes, I took my receipt to see and I seem the price is different. Price tag is $14.99 and receipt is $19.99. I need to bring back. On that day September 13, 2014, I went to 6219 – Adidas Outlets at SkyView Center with my family. When we got in, my son took a soccer ball has air to played. We’re planned to buy a soccer ball for my son. He’s very like to play soccer ball. We're thought sample ball and we leave him to play and we shopping. But Mr. Sebastien very no manners talks to my son, that ball for selling and not for play. My son only 7 year olds, how he know? On that time, we’re not really happy about Mr. Sebastien manners. We went to the counter, I told a saleslady about the short pant price and Mr. Sebastien came to the counter and say, the customer took outside the store price stickers and stick on their price tag. Are you means me? He was nonstop said it and he won’t give me $5 credit back. This is not their wrong. What's kind company? Is it my wrong shopping at Adidas Store? I told him check the short pants hanged right there. He went there and came back without say anything. Later, his face not really wants to give me back $5 but he knew his wrong. He makes himself very nice person and gave me discount $5 off item I bought. Then told me I can’t return if I gave you $5 off. Your company policy didn’t write I can’t return back. I had a receipt. How you feel? I felt liked you slap my face and then gave me a hug. Come on, what’s kind of service? I had pay money and I’m not a thief.

I purchased some clothes from the store of "adidas" situated in Civil Lines, Roorkee, Haridwar, Uttarakhand.
when next day i went to change my T-Shirt due to the inappropriate stuff, the sales person refuses to do so, and tell us that the items purchased under discount period can not be exchanged.
We are saying to only exchange and not to cash back, but he did not listen a thing of our.

Kindly take some action in favor of our complaint.
Thanking You,
Yours Sincerely,

Ankit Saini
Mob:- +919997694910

Hi sir/madam,
first of all i just want to make it clear that i am not a beligerant kind of person, this is a very genuine complaint, thats why posting it, hoping somebody will be listening. My mother has just retired after a long govt. job and was planning for an eniterly new life schedule including a good walks in the morning, the best choice of foot wears would always be ADIDAS. She went to chandigarh 17 sector showroom, selected one of the pairs of nice sports shoes, costing around rs.6500/-. While trying these shoes, she complained that the shoes are biting her fingers, she need a biger number than 7. The showroom guys took some time and gave her a new pair of shoes. My mother didnt check, she wore those shoes and tried, and then compained about that biting again, the showroom guys made clear that this is a bigger number and futher increasing the size will anyways give her more discomfort. she admitted reluctantly, made the payments and came out of showroom, walking around the market, the shoe bite on her fingers became severe. My mother checked the shoes number and it was still 7. smaller size than she demanded. she went back to showroom and complained, the showroom guys said the bigger number is out of stock. Now that was terrible, if those guys didnt have demanded size, then why did the lie and gave her same number??? So they appologised and said that all they could do is give her some other model of shoes. She checked the whole rack and could, nt get a anything of her choice but in any case what could she do? the bills paid are always not refundable just like we cant make a dead person alive again, and the expressions on the showroom guys are so grave after mistake that she chose anything that was looking ok, and costed her 8000, rs 1500/- more than bill paid. Anyways this part is done, my mother called me up on the showroom itself earlier before the incident as she wanted to purchase me a nice sweater as a gift of her retirement. I went to the showroom where she explained me all the incident, . i found this not very much terrible, we are humans and mistakes are meant to be done, no issues, I selected a sweater for me costing around rs 1800/- ( i guess), So we paid a total of about rs 10, 000/-.
I didnt wear that sweater for 1 month as winter got delayed this time, perhaps due to global warming or waste coming out of your factories :P, just kiding.. Anyways, i wore that sweater for about 3 time, and i notices that the stuff started sagging, sleaves sagged to about half inches, color got faded and even wool got wrecked.
I went to the showroom again, and told them this problem. The sweater was the freshest stock in that season and even the same replicated were still present in the hanger. The person on cash zone asked me for the bill of the sweater. I told him, i dont have, perhaps i lost, So he replied in that case, he cant do anything. I pointer to the new stock and told him that i have a tentative idea of date of purchase, on this he replied that this is not possible, he cant check older bill records and nothing can be done.
@#$% not here i am again stuck, why dont adidas provide a free advise to the customers, not to lose bill and keep is safe just like your birth certificate, or hire a bank locker and keep that bill there or laminate that bill and stick it on your chest, ., I am confused. If the casheier has access to create a new bill and print bills, then why cant he look into older bill, , even bill that is 1 month old, ... On one hand IRCTC (A GOVT. AGENCY) is trying to restrict the use of paper while prining e-tickets and they are accepting even if we remember PNR, and you are having a well established private business and you can avoid usage of paper. isnt that funny,
Issues are still pending, then i demanded complaint register, on that the cashier told that feedback forms/complaint register are closed before 7 PM and it was now past 7... The guy was looking like a donkey to me whose path has been guided by sticks on his bumps.
$%^& some people say its 2012 and the end of the humans racein near. I usually refuse to believe this, but i believe that even if the human race persists, its the end of humanity.