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Aflac

United States,
Illinois

Consumer complaints and reviews about Aflac

Chyaire23 Send email
 
Dec 22, 2017

Horrible Company

I had a hysterectomy on 12/8/17. And sent in my claims. Aflac denined my claim stating this was a pre-existing condition. Which it was not. My doctor sent in all the doctors notes and other paperwork showing it was not a pre-existing condition and they have contuined to denine my claim. I have appealed this and spoken to a supervisor. I don't understand why they won't pay me out the money I am owed. I feel like no one is even looking at my paperwork. It's one excuse after another. Aflac appears to be a very shady company. I am off work for 6 weeks and I'm already stressed. But to deal with there horrible customer service and the auditor who never calls me or my doctor office back is even more stressful. Is there anyone that can help me? Or should I just cancel my policy all together.

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