My Booking ID: 273731517
I have booked 2 rooms at Makarem Al Shorofat Hotel at Makkah, KSA, for six days starting from 7-13 June 2018
Before confirming the booking in AGODA, I have searched other sites where better rated hotel were available in much cheaper cost but those are located minimum 2 k.m. away from Masjid Al Haram.
Then I came across AGODA and found that the above mentioned hotel is only 0.76 k.m away ! I immediately booked it.
But later on I found that the distance is 2.4 k.m, also the location on map in agoda web site was shown wrong!
This is simply a CHEATING, How can Agoda upload such a misleading information.
I feel being CHEATED by Agoda and want to cancel my booking with immediate effect.
You also should COMPENSATE me for your such an unethical and FRAUDULENT business.
I have already mail to customer service about 12 hours ago, but still got NO response.
I have attached 3 photo, which says it all.
I deserve an early explanation from you on this issue.
Waiting for your response.
Mohammad Feroz Al Azad
Dhaka, Bangladesh