Submit a Complaint

Agoda

Malaysia

Consumer complaints and reviews about Agoda

bin_squall Send email
 
Jan 29, 2018

Irresponsible Customer Service Jason & wrong amount charged.

Agoda Malaysia customer service , Jason, had promised to refund me RM206.20 due to booking billing is RM 3,180.69 but amount charged to card is RM 3,386.89 on 19 Jan 2018. However, there's no action taken until today (30 Jan 2018). Refer to attachments for the proofs.

Irresponsible Customer Service Jason & wrong amount charged. Irresponsible Customer Service Jason & wrong amount charged.

Complaint Registration Form

    Information of the Company you are complaining about
    Subject of Complaint
    City (optional)
    Complaint Details
    Attach photos (optional)
    Confirmation code

    Submit

         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:
    or connect with Facebook

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username