I own a Kia Sedona, I took it into AIC KIA of Manassas for an Oil Change and heres what happened. It took the mechanic (Mike Minnick) an hour to do the oil change. They said it needed front brake pads, i asked how long and they said no more than 1 hour, i said ok. It took Mike 2hrs to replace the brake pads, i noticed he seemed more concerned about smoking his cirggeretts than working on my car. I left the dealership and noticed something very wrong when i press on the brake pedal... i did not feel like he knew what he was doing so i took it to the shell down the street to have them check the work. Mike the Machanic put one of the brake pads on backwards (THE VAN DID NOT WANT TO STOP!!!). Thank goodnesss my kids were not with me and thank goodness i did notice before anthing major happended. Please for your own safety do not take your car there for fix.

I agree with the complaint completely
Mike installed top on the line front brake pads on my car and a year later find out he never greased the caliper pins, therefore I needed to get all new pads and rotors. If had he done the job right (which by the way he is ASE certified in BRAKES) as in
1. paid attention 2. stopped worrying about what everyone else was doing 3. less concerned with smoking cigarettes,
that my brakes would have been done right the first time and I would have saved much more mileage in gas all this time.
Someone needs to give him a wake up call and maybe send him back to get trained on being a real mechanic.