Rude behaviour of staff and intentionally not allowed to boarding and forced me to buy new ticket due to early closing of boarding
airasia customer care executive intentionally not allowed to boarding to my flight 15-1982 banglore to guwahati by standing on queue for boarding to day 01.02.2017 due to little bit discussion /argument on asking me for taking boarding pass self check-in,i refused to take self check-in boarding pass due to i am in queue,she sent me twice for taking self check-in boarding pass mean while time reached to 7.21 ,than simply answered boarding was closed even though i arrived at counter at 7.05,and rashly replied i wont allow now,time is over and boarding is closed,thus i faced a lot of difficulty and my trip was cancelled,kindly take necessary action on miss lisha,customer care executive and avoid legal complexity I want full refund and defamation charges rs. one lakh other wise i would approach consumer court and don't compel me to report the issue to civil aviation ministry and no higher officials of air asia are not available at that time to report,this is irresponsible and recklessness and carelessness behaviour with customers which causes financial loss and mental agony,I am travelling with a kid,which is great impact my family my booking ID is BET13115447640 and PNR PD92NL,hence resolve the issue at an early date please