I didn't get any SMS when the credit limit reached 80%. I have a proof to say the outstanding amount as on 25 July was only Rs.125 when I checked and the next the day on 26th the bill generated as Rs. 3207.

They told me that I have used 472.4 MB of data, but in the itemized bill sent to me. I can see I have only used around 313MB of data used.
As per the Itemized bill the total usage charge is Rs. 3198.70 for GPRS/VAS, after discount of 250MB for 15 days it should be as below

3198.70-2560.00=638.70 Rs only, why it was mentioned otherwise in the bill.

Even when they say I have used 472.4 MB data, is that being correctly billed?. It should as below.

472.4MB - 250 MB = 222.4MB. 222.4MB = 227737.6 KB. That is equal to 2277.50 RS why I was charged 3100Rs in the bill.


Why did they suspend my incoming calls even before my due date?