Good evening Sir / Madam ;

I booked On Line today for the following passengers : Ms. CECILIA TALIDANO DEGALA and Ms. NICA MARIE CARMEN LORILLA under Flt 2P 384, CEBU-ILOILO on 08 April 2013 mfor a Total Amount of Php 3,036.00.

I used my VISA Credit Card inj as much as they do not have their own Credit Cards.

Much to my SURPRISE, when I printed the ticket, it was my name, WILFREDO SIANSON SY and Ms. NICA MARIE CARMEN LORILLA, that appeared as passengers instead.

Please make the necessary correction.

Hoping for your prompt action on this request.

Thank you very much.

WILFREDO SIANSON SY
email add : [email protected]

P.S. This is my 2nd email today, since I haven't received any response yet.

Further to my complain with double transactions/online-booking with Reservation Code:ZXNAOE & EJOOMX..
Note: Please cancelled my one (1) transaction considering that it is the same period travel and same person.
For your information. Thank you so much.


ARLYN JOY M. SANTIDAD
Passenger/Complainant

good day, , , ask ko lang po kung ano ang gawin ko na may mali ang name ko sa pag book ng amo ko, , , ang na book nya ay, MARIE TERISA MARTEL, , but ang nasa pasport ko ay MARIA TERISA MARTEL...online booking po ito nag amo ko, , , , ito po ang resevation code ko, CKMERP, , bukas napo ang flight ko, , , , salamt, , ,

Good day! why i cant print and review my itinerary?

Hi Airphil express, please help me how to can cancel my double booking, I booked online last night but i ddnt notice that it was double booking... the first time I booked it appears "error" that's why i booked it again, I got surprise when i open my email account I receive 2 emails from airphil confirming my booking... here is the locator Nos. IKCOGE; IJKGCU, kindly please cancelled it. Thank you!

HI! This is in connection with the double booking of ticket from Manila-tacloba tacloban-manila.
Reservation code: PVFFMN & EZYAWW
In this regard may I request to your good office to cancel of 1 (one) scheduled booking and further request, that the payment of the said booking will be credited back to the card holder..
i booked ticket online almost 1hr ago. una ngbook ako ng ticket in the end of the applicatin nkalagay expired kya inisip ko cguro nga ksi natagalan ako ng pagtype ng information. dalawang beses kong tinignan ung email ko walang confirmation kaya ginawa ko inulit ko para maavail ko un ticket agad pagtapos kong ulitin pagkita ko s email ko dalawa n ung confirmation nagulat ako kaya ginawa ko tumawag ako agad s hotline ng airphil. biligay sakin itong [email protected]. ito daw makakatulong skin para mapacancelled ko ung accedent n doble booking.
reservation code: PVFFMN
reservation code: EZYAWW
PAKI CANCELLED PO UNG RESERVATION CODE : EZYAWW
GOD BLESS


JOBETH

hi!
i booked ticket online almost 1hr ago. una ngbook ako ng ticket in the end of the applicatin nkalagay expired kya inisip ko cguro nga ksi natagalan ako ng pagtype ng information. dalawang beses kong tinignan ung email ko walang confirmation kaya ginawa ko inulit ko para maavail ko un ticket agad pagtapos kong ulitin pagkita ko s email ko dalawa n ung confirmation nagulat ako kaya ginawa ko tumawag ako agad s hotline ng airphil. biligay sakin itong [email protected]. ito daw makakatulong skin para mapacancelled ko ung accedent n doble booking.
reservation code: PVFFMN
reservation code: EZYAWW
PAKI CANCELLED PO UNG RESERVATION CODE : EZYAWW
PARA D PO PUMASOK S BILLING KO S CREDIT CARD
GOD BLESS

jobeth
[email protected]

Hi everyone! Airphil Express offers 24/7 Customer Support via Facebook, Twitter and hotline. For your concerns to be addressed appropriately please send us a message on Facebook at www.facebook.com/airphilexpressph. Thank you! :)

Sir/ma'am i have problem regarding to double booking on line. I though i did not confirmed the other one i just found out when i open my email that there was 2 confirmation tickets with the same date, time, place and name. pls. cancel the other ticket with confirmation no. BJTUBNX kindly cancel now because i know have no money to by tickets for the my trip from Manila-Tacloban, if not can i change my re-route instead of Tacloban-manila change to Manila-tacloban at any time at your convenient. my email address: [email protected]. thanx

To airphil express:

I was double charged of my online booking last May 7, 2012 @ 11:32PM due to page error. Kindly give us the refund of the payment made through a credit card BDO... I already called up the Manila office but they referred us to state my complaint on this email add online support. Kindly retain our ticket with reservation code MHDEGG dated May 31, 2012 at 2:45pm Cebu to Davao Trip under Leo Lowell F. manguiob reservation flight.

gud pm! kninang umaga po ang flight ko kya lng naiwanan po aq ng eroplano dmting aq ng 4:40am ang oras po ng flight q 5:15am. pwede ko po bng mairefund o mare book ang flight kc abot nmn po sana aq sa tamang oras kya lng naiwan pa rin po aq. ang flight ko po mla.- gensan. slmt!