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AirTel / Prepaid Mobile Connection

India

Consumer complaints and reviews about AirTel / Prepaid Mobile Connection

Chotupicu Send email
 
Mar 6, 2012

Deactivation of all services(VAS) including AIRTEL LIVE

This is to inform requested AIRTEL to activate my DND and deactivate all value added services more than a month before for my cell no 9561324037. Still finding my prepaid account balance is getting reduced almost Rs5/day. On enquiry concerned customer care executive states my AIRTEL LIVE is activated. How is it possible?. I had never given my consent for any service or requested it. Over and above on my complaint they have confirmed now AIRTEL LIVE is decativated. But still my balance is reduced everyday.
I wanted me to charged only for my outgoing calls, roaming calls and outgoing SMS.
I dont want any features other than these minimum.

It clearly indicates to fool customers. Its ok being literate can see this cheating or else in present days illiterate persons are using prepaid mobile and these companies are making money by cheating. They are so called elephants with skin of rhinosorus who not bother customer concern other than making big slogans under big industrial house flagship's.
I want complete refund of this amount to me for all deducted money on account of AIRTEL LIVE and confirmation mail at [email protected] and call too.

I again state I want to be charged for outgoing calls, roaming calls and outgoing SMS.
No other features
Airtel Presence Send email
 
Mar 6, 2012

Deactivation of all services(VAS) including AIRTEL LIVE

Dear Customer (chotupicu),

We would like to inform you that your concern listed 01 March 2012, has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]

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