i have allready 2gb inernet plan on mobile, my mobile nu is (7387376991) while net surfing airtel give me massge today that thank for usimg value pack downloading, and i have been charged28 rs but am naither downloaded any thing such like this..thiss os total harresment of custemer.....and get illegal money from custmer wallet....o will frther move from artel and get other company card with poratblity nu....if my deducted bance not get retrn.

hi..why is airtel prepaid simply deducting money from my mobile..im facing a lot many problems..i need your help please.and my number is 9008007752

Airtel continues to harass me (9896121131). Despite my complaints earlier several times, again a service NIGHTLIFEP_1.5 service has been activated without my consent or request and charges deducted from my balance. Strangely enough the enquiry at *121# says that no services are presently activated. BUT the amounts are being deducted.
On my previous complaint, the concerned Nodal Officer had assured me that it would not happen again but the assurance proves to be lie time & again.
I am sure it is happening to thousands of other customers too and the Airtel is making illegal money in millions in this way. I am afraid of recharging my Airtel connection and may shift to other telecom company instead.
I hope the Airtel will stop harassing me and help me in continuing with Airtel.
I request that the amounts deducted be reversed, the defaulting officials be made answerable for the lapse, and my phone should be completely kept out of any such unsolicited value added services. For continuous harassment & Airtel's repeated fraudulent action, Airtel is also liable to pay me suitable amount of compensation .
I have been repeatedly requesting Airtel not to activate VAS without my asking for it, but Airtel gives a damn to my request.
Is there any method, VAS services can be blocked until these are asked for?
S R Garg
9896121131

Dear S R Garg,

This is to inform you that your concern listed on 08 April 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - http://bit.ly/fKcSxc

Facebook - http://on.fb.me/cECyvS