Was transferred to them by Alabama Power after setting up new residential service. The guy was friendly and set me up with a local cable company (Charter/Spectrum). He told me the cable company might require a payment upfront and told me it would be $120 if they did. Two days later, someone called claiming to be from Charter/Spectrum and requested the $120. I explained I wouldn't have it until my payday, she then tried to get me to give her my debit card information to "promise to pay." Come payday, I called Charter/Spectrum's customer service to pay and was informed that 1.) I didn't have any payment needed up front, and 2.) That my first payment would only be $89, and wouldn't be due until my first bill. She also stated that they don't do "promise to pay" things after I mentioned it. I looked the number up that had originally called and it was Allconnect! Literally the next day I received another call from Allconnect stating that my order had been cancelled since there was no payment made. I called Charter/Spectrum and was assured my order had not been cancelled and the technician was still coming out.

This company is HIGHLY deceptive and was trying to steal AT LEAST $31 from me (had they actually paid the $89 to Charter). DO NOT USE THEM!!! Go directly through the providers!

Called the electric company today to get the electricity placed in my name for my new house and was transferred to allconnect. They set me up with the electric provider then asked if I wanted home security. I staTed "no I am getting it thru my cable provider and I am calling them directly". Called my cable provider and set everything up thru them. Later this evening I received a confirmation email from allconnect with my completed orders. On the completed orders it listed my cable provider and a separate ADT confirmation. After I clearly said NO I do not want those services thru you and I am contacting my cable provider directly, they placed the orders without my permission. I called the phone number on the email and was told it was a mistake and to not answer the ADT call and that the direct order with my cable company trumps any order placed with them. All i have to say is my information better not get screwed up with my cable provider and I better not be stuck with ADT home security after I clearly declined the offer when asked.

Told me I HAD to pick a supplier which is illegal you can just have PECO.

All Connect ran a credit check when trying to set me up with home internet service through AT&T. I asked them that if I tried to set it up later myself, if AT&T would have to run another credit check, she said "No, it counts for anything." 5 minutes later in the conversation I asked if I could set it up myself online with AT&T directly (because I found the exact same service for $7/mo cheaper through AT&T online, AND a $50 reward card) she warned me that AT&T would likely need to run their own credit check! I called her out on it and said it was deceptive. She offered to complete the process with me so I "wouldn't have to have another credit check." Manipulative! I felt backed into a corner, and finally realized any company that would do that in a 5 minute conversation isn't worth trusting for a year of service FOR ANY PRICE! So I'll take my business...and wasted credit check...elsewhere. This company must genuinely not care about their customers.

I called dish to get a rate on satellite TV they referred me to AllConnect if I wanted an unbiased opinion.. I wish I never had to deal with them. They said they would get me the best provider rates for my area (which turned out NOT to be the case) and recommended Dish. They then stated that they could help with other bill transferes for my move. They claimed they could deal with all my service bills and I spent ages on the phone trying to sort it out only to be told that they could only help with a few, so they sorted them out for me..... or at least I thought it was sorted out! No such luck!! How embarrassing was it to have people showing up at your house threatening to shut off your services?! VERY! I had to plead my case with the service companies so that it wouldn't affect my credit score. Also, when I spoke to the rep on the phone they made no mention of a two year contract, they said it was no obligation. LIARS! The poor Dish guy spends hours putting up a dish, running cables and explaining everything and then when it comes to sign for the services he mentions it's a 2 year contract, much to my surprise. I was exhausted from the move, I had boxes up to my eyeballs and I felt bad for the guy who had been working hard. I wasn't happy about it, but I caved and signed it.
I'm pretty sure that what they are doing is fraudulent and against the law. I have been looking through this complaint board and it looks like they have been doing it for a long time. How do they get away with this? I had my case escalated to the highest level with Dish, who seem willing to pay for Allconnects unethical/illegal services but apparently not take responsibility for them. They have fobbed me off to Allconnect, who I am waiting to hear back from. I'm not holding my breath for a good outcome. DON'T TRUST ALLCONNECT!!!

Allconnect individual who provided information about my new service package and costs was completely incorrect. While I asked to keep existing telephone number, that did not happen. It seems the communication between Allconnect and service provider, TimeWarner is faulty. I would suggest future customers call service provider directly for installation and correct information,.