My wife and I were married July 1, 2017. We decided to take a trip to Las Vegas for our honeymoon . Our flight left Sioux Falls South Dakota July 2 at 9 PM we arrived on time but they say our luggage was left in Sioux Falls. They told us to give them a couple hours and they will find our luggage. It's been two days and nothing you've had to spend over 200 bucks On just necessities thanks to allegiant airlines. Thank you for screwing up our honeymoon. I understand I miss luggage I've dealt with that before but two days are now passing you still have nothing to say. What's worse you don't even have enough since to apologize. I will never fly allegiant again I will gladly pay more money for a trust for the airlines and waste my money with you. Just watch allegiant will be filing for bankruptcy before too long

Allegiant Airlines lost a loyal 3 year customer this morning. I arrived 45 minutes prior to departure only to be told I would not be able to make my flight due to their requirement to arrive 2 hours prior to departure. I have flown Allegiant many times before and have NEVER arrived 2 hours prior to departure. After accepting my fate I asked the Allegiant representative if we could apply my fare toward a different ticket or fly stand-by. His response was "No, you have forfeited your fare." Even though convenient, I will always choose another airline in the future.

The simple face and truth is this. Don't make Allegiant Air out to be the bad guy. I have flown Allegiant as well many times. And it has always been there standing policy to check in at least 2 hours before departure of the flight. I have always followed this practice. Even with pre assigned seating. And priority boarding. People have to realize it simply takes more time today to board a flight than in years past. Especially since 911/TSA has to be allowed that min window to prescreen and scan passagers for boarding. Large airport, Or small airport. In Allegiants case small airports. Because that's what they service. All airlines, Not just Allegiant, have a min 45 min minimum for checking passengers in before departure. Withe most airlines the computer system locks them out. So even if they wanted to check you in they can't. Its not that I am unsympathetic to your situation. No one wants to lose money or be denied a flight when they have to get somewhere. But following a standard guideline all airlines follow. In this case Allegiant, Isn't the bad guy simply because you where late getting to the airport. The moral of the story is arrive early. And avoid the heartache.