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altis

Japan

Consumer complaints and reviews about altis

melanie tee Send email
 
May 15, 2018

car issue

MY CAR PLATE JQN 6663 RECENTLY GOT SOUND PROBLEM THEN WE WENT TO TOYOTA HIEW HWA GALLERY AT DESA TEBRAU , JOHOR BAHRU, JOHOR, MALAYSIA. THE SERVICE CENTRE REPRESENTATIVE SAID THAT THIS ALTERNATOR ISSUE AND ASK US TO PAY FOR RM4K PLUS BUT THIS CAR IS ONLY THREE YEAR OLD. HOW COME WILL HAVE THIS TYPE OF ISSUE. WE USED TO PURCHASE SINCE DAY ONE AND DOING THE SERVICES UNTIL 14.5.2018 AT TOYOTA HIEW HWA GALLERY AT DESA TEBRAU , JOHOR BAHRU, JOHOR, MALAYSIA. IN THIS CASE, WHERE I SEE IS THE MECHANIC PROBLEM AND THE STAFF IS VERY UNCOUTH AND NO MANNER. I ASK FOR MANAGER BUT THEY REPLIED NOT AROUND LA AND TRYING TO PUSH THE RESPONSIBILITY TO CLIENT SIDE INSTEAD OF SETTLE THE CASE IN ORDER. LAST YEAR, DURING MY CAR SERVICE TIME THE MP3 GET STOLEN THEN FORTUNATELY THE STAFF HELP ME TO GET IT BACK SO I LET THE MATTER REST BUT THIS TIME IS REALLY LIKE A BALL BEING PUSHING HERE AND THERE.

PLEASE ASSIST US URGENTLY.

010 662 6663

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