I purchased a vehicle from AMA Cars in Trevose, PA on December 27, 2017. As of March 28th, my lender (GM Financial) did not received the title on this vehicle and I have not been able to register or drive it.

We received the registration in April. However, Ama cars have not held up it end of the bargain as far as getting the check engine problem fixed and he provided a receipt of "we owe." After we filed a complaint with consumer complaint he went into action. On April 17th he called and agreed to take a look at why check engine light was on for 3 months. He told me to take it to Grand Prix Auto. I took the vehicle on April 18th at 3:00 pm. I left my vehicle and my witness came to pick me up. I kept in contact with Michael the owner of Grand Prix he assured me he was going to fix the check engine and check on the issue.

I communicated with Mike daily, when it was time to pick up my car Mike also said I have a massive leak in the front of the engine. On the April 23rd I picked up my vehicle with an attachment of a nightmare, because Mike tried to charge me $55.00 for maintenance. When I refused, he said was not releasing my vehicle. My witness and I had to call the police to get my vehicle back, as well as call Mitch. When I contacted Mitch, he communicated with Mike to release the car and he will pay for everything. He also stated he will investigate and take care of why the check engine like is staying on.

After this ordeal it has been very difficult to get in contact with Mitch. He has been giving me the run around. And nothing has been resolved. I contacted him today and he stated he would fix the problem. I believe it is too late. As of May 5th I had to tow my car to his dealership, because I was informed that my car died. I have a warranty that is not helpful and a dealership who sold me a vehicle that stop working after 3 1/2 to 4 month. And I know is a law against that, I am not sure where to start. Hopefully your agency can lead the way. I want to continue be proactive in my complaint filing.

I have now found the dealership and I drove the car to the location with a promise he would provide a loaner. I drove an hour to his location and no vehicle was provided. I am paying for a vehicle I cannot drive. Because it was faulty and dangerous. I almost died, because my vehicle stopped in the middle of the road. And with my belief system in Mitch who sold me the car to drive. And he assured me it was going to be okay. It left me stranded for 3 hours.

After I got my vehicle back after a month. When he returned my car on May 28th, my key fob was damaged. He had me take it to bmw to get is diagnosed and it was the shifter out of place. Because it was so expensive, he didn't want to get it fixed there. So, he agreed he would get his mechanic to fix it, it is now June 17th and the battery light is on and my car make a loud screeching noise. This was my first car and I have been hoodwinked. He had I regret I buying a vehicle from this establishment. If you do, you will be stuck paying a car note on a Lemon. And my car will night pass inspection in July. Every time I get my car back within days it breaks down again. And I back to chasing Mitch to keep up with his promise in writing that he will fix my car. It is now June 26th and he still has my vehicle. I had 12 tow incident from January 2018 until June 2018.

It is now July 2nd and my vehicle is still being held by Ama Cars. He said he is getting the vehicle fixed and he has not be communicative . I reached out to him on Friday June 30th. And he has not responded.

It is now July 12th and I am still without a vehicle. And I am afraid he will not fix the vehicle correctly. At this point I am in fear of driving the vehicle if he doesn’t fix the oil leak correctly and the alternator belt along with th shifter.

As of now the vehicle is now down again. And the warranty that came with the vehicle is not valid.

The issue is still ongoing. And I don’t believe it will change. The vehicle is still with the dealer. And I am not getting any resolution. As of today I am still without a vehicle it is July 25th. He is doing patchwork on the vehicle instead of getting it fixed correctly. I need to be pointed in the right direction. I want this issue resolved. He constantly make promises he doesn’t keep. His business should be cited. His practices and ethics are incorrigible. I received a violation on the 6/18/2018 on my vehicle and I didn’t have possession of my vehicle. I no longer want to do business with him or should I be responsible for a loan. I have approach him on several occasions. I am losing money due to the horrific experience with this vehicle. It is hard to make ends meet. I am losing a lot of money, I travel for work and without a vehicle I have not been able to get to my jobs.

My loan is with GM Financial Acct. #11100520498. I want to get out from under this untenable situation but do not want to end up with a repossession on my credit file.

I want to be released from the loan, without a repossession. And I don’t want it to show up for as a reposession. I want to be reimbursed for all my car payments and my 2005 beetle that I paid $7000.00 for and they only took the trade for $2000. And also for lost wages at work which was 4,000.00. I used vehicle for work. I am a traveling stylist and I need a consistent running vehicle. This vehicle has been a night mare. He keeps giving me broken promises in writing and they are not getting fulfilled. It has impacted my finances and mental anxiety of my car constantly breaking down. I would like to sue for loss wages and mental stress. And plus the value of the car $16,000.00.