American Equity Mortgage is a scam. Please make sure you get a few good faith estimates to make sure you are not taken advantage off. They will try and charge you as much as they can on every loan. Company will not give you a GFE unless you come in to the office. Just beware your experience will differ greatly depending on your loan officer. Get a few quotes. They charge a lot of bogus fees and will take advantage of you if they feel they can.

They treat their employees unfairly, go search on google for their previous employees class action law suits. I was a top loan officer for the company. I was fired on a month where I closed seven loans. I was fired for telling my boss I was not going to work for someone who was going to slam doors and curse at me. I was put on corrective action that same day for not making enough phone calls on a day I had an in office appointment with a client and told I would be reassed 15 days later. They fired me the very next morning on a day where I had my eighth loan of the month closing and I was never paid for that loan, it was transfered to another loan officer.

American Equity Mortgage in Franklin, TN is horrible. Worked with them for two weeks and was told that he was going to email me some documents to look over and sign to return. It is now a month and a half later and I have not heard a word from them. At first I made numerous calls and sent emails and have not received a reply. I even verified if the per son was still employed and he is. I would not reccomend them to anyone. Beyond poor customer service. Funny thing is I am closing on a home on Thursday and it has only been three weeks since I have been with my current mortgage company.