These people are total scammers. I signed up for a 30-day free trial. They charged my account $29.98 after 15 days. I called their customer service and after a dozen attempts I was able to actually speak to someone. I requested a refund and a cancellation. The representative agreed and gave me a confirmation number. 15 days later, no refund. I called back and after a dozen more attempts, I finally talked to a representative. I explained my circumstance and the representative claimed to have no record of a previous phone call or cancellation request. In addition, they claimed my membership trail was only for 14 days. They refused to refund my money. This business is very unethical. Beware.

yep, they're a rip off alright. I signed up for a trial and then canceled my subscription online. I even checked back on the website to make sure. Then 3 years later I notice they're still charging my account annually. Yes, I know I should have noticed before but the charge only comes through once a year. They totally refused to refund me even though I still had paperwork I printed out showing I had canceled. Turns out you have to go to some other, obviously well-hidden website to cancel. I showed them I hadn't used their services in all that time and they would not budge one inch. A lady from the BBB got involved after I sent her my paperwork showing I had canceled and they still refused to budge. If you go to Ohio BBB where they're registered you can see many complaints about the very same thing. All I can say is that they're a rotten company with deceptive business practices. They wound up scamming me for about $80