I was in love with this sink, for about 7 months, then the shine was gone in a few places, but I was o.k., then it started chipping, scrapes followed by stains that are permanent. I notified the store, they said nothing they could do, I believed in the product so after 6 months through out the receipt. I called the company, no one ever got back to me to offer anything =( . I paid good money for the sink and to have it installed. It just got worse very fast, scratches, huge chips. It is only my husband and I, so no one miss treated it, just normal wear destroyed it. I followed the cleaning directions. I was tempted to buy another, until I read that they also crack and flood under your cabinet. I love the depth, the shape. It is such an eye sore, so embarrassed to have people in my kitchen, I only put 3 inches of water in, and nothing heavy. Sad, because it WAS the prettiest sink I had ever had.So now I am looking for another sink like it, but can't find anything I liked as much as this one, but just about any would be better, American Standard let me down. I would not have complained on here had American Standard got back in touch. My counter top, from 1994 is in perfect condition, even with years later changing sinks, faucet to go with the new sink like new, the sink is a disgrace. I am so upset, but have been to a few years. It would be great if they would get back to me, I have waited and tried several times. Ali W. (757)886-9437