i'VE SPOKEN TO GODFREY MATETE (UNSURE OF SURNAME) 6/11/16 16:15. I AM QUERY AN APPL SINCE 31.08.15. HE COULD NOT FIND ANYTHING ON THEIR SYSTEM. SO I QUERIED MY SECOND APPLICATION, WHICH ALSO, THERE IS NO DOCUMENTATION ON THE SYSTEM. SO I STARTED TO QUESTION THE SYSTEM, BECAUSE THESE APPLICATION WAS SUBMITTED MORE THAN ONCE BY FAX AND E-MAIL (TO MAKE SURE). HE COULD NOT (DID NOT WANT TO?) EXPLAIN WHAT THE PROBLEM IS ON THEIR SIDE. SO I WANTED TO QUERY MY 3RD APPLICATION WHEREBY HE SAID SORRY MAM ONE CALL - ONE QUERY. THIS IS RIDICULOUS. I ASKED WHATS HIS PROBLEM WHICH HE REPLIED IT IS DEPT OF LABOUR POLICY. APPARENTLY IMPLEMENTED 01/11/2016. SO I ASKED FOR THE POLICY TO READ WHICH HE RESPONDED THAT IT IS ALSO POLICY NOT TO GIVE ME THE POLICY TO READ. SO I ASKED FOR SUPERVISOR AND/OR MANAGER AND THEN SHOUTED SOMETHING TO SOMEONE IN THE BACKGROUND, THEREAFTER HE SAID SORRY THE SUPERVISION (ME JULIA THWALA AND MANAGER MR DAVID MOKGALE) IS GONE HOME LONG AGO AND CANT ASSIST ME ANY FURTHER SINCE HE FOLLOW COMPANY POLICY STRICTLY?

WHAT IS THIS ATTITUDE WITH US TRYING TO ASSIST THE GOVERNMENT TO GET EMPLOYERS TO ADHERE TO RULES? I GET THIS EVERY TIME I NEED INFORMATION.

WHY ARE THEY SO NASTY? I JUST WANT TO TO MY WORK AS WELL SINCE I DELIVER A SERVICE TO THE EMPLOYERS. PLEASE HELP