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Archos
United States
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Consumer complaints and reviews about Archos
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Mar 15, 2012
Products are junk!
Do not purchase archos products! Their products are junk! When they inevitably fail, as they will, getting through to their customer support is essentially impossible, unless you have the better part of a morning to remain on the telephone. If you do eventually get through, and get an RMA number with which to return the defective unit for repairs, do not expect it to actually be repaired!! I sent in an AV500 mobile DVR which they kept for a month, then finally returned to me in exactly the same defective condition in which I had returned it to them. I am now tossing the unit in the garbage. Lesson learned!!!!
AVOID ARCHOS PRODUCTS!!!!!!!
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Mar 15, 2012
Products are junk!
I purchased 2.8 tablet after 1 month of use the LED didn't work. I contacted customer service was pre-approved for repair under warranty and once they have the unit call me and say it isn't covered and they want almost as much as I paid for it to repair it! I forwarded the email stating that is was to be covered under warranty that THEY sent me and no response for over a week now. Beware of Archos products!! There are negative complaints about repairs and customer service all over the internet. I'm sharing my story because I hope somebody benefits from my loss, don't buy Archos.
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