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ArtsNow.com

United States

Consumer complaints and reviews about ArtsNow.com

barryfever Send email
 
Dec 31, 2014

Terrible service, quality. Stay away

They sell decent stuff and you can make a profit as a reseller. However, be prepared for your customers to be let down, therefore you will be chased away from public marketplaces. If you use a public marketplace, you are likely to have negative reviews monthly due to lost product, missing items or poor quality. When you contact their customer support, they nicely say sorry, we cannot help you, your lose. If you ask for a refund for something they clearly messed up, you will not get it. They point you to a policy that says their 5% refund on each order covers this. I would prefer they kept the 5% and just made things right and have better customer service. If you disagree with them and even mention a dispute on paypal, they threaten you about cancelling your account. What kind of company does this to their partners/resellers!?

Be prepared for headaches, poor customer service and mediocre products.

Run, save your self!

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