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Asda Direct

United Kingdom

Consumer complaints and reviews about Asda Direct

User925764 Send email
 
Mar 31, 2012

Charge for Time Slot Delivery

I purchased a wardrobe online along with the matching chest of draws and I wished I’d never!

The wardrobe arrived with no back, doors with missing holes so I couldn't attach them, and the wrong size screws
I phoned the number provided for missing parts and found them to be very unhelpful. After calling them twice they said they couldn't help me and was referred back to ASDA who then arranged for the missing/faulty parts to be delivered. I've now been waiting in since 7am and nothing has arrived, I am extremely angry with ASDA as they promised to deliver. I have phoned customer services twice today and again, very unhelpful in fact a member of staff put me on hold and then hung up on me!

Really not impressed with ASDA direct for the inconvenience, they have wasted so much of my time and caused me unnecessary stress and won't be buying anything else from them

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