Paid cash for a sofa sectional Feb 25th 2012.
Was quoted a deliver time of March 10th 2012.
March 17th 2012 still no sofa. I called in to find out when it would be in, and the sales person told me that it would not be on the truck to them until April 6th 2012, and then It would be to me a within 2 weeks.

If it was disclosed to us at the time of purchase that it would be 6 to 8 weeks delivery, instead of the quoted 2 weeks i have in writing, I would have gone someplace else.
What worse is that the sofa is still at the manufacturing plant and not be been shipped/stocked, and Ashley furniture will not refund me unless I pay a 25% restocking fee.
This is outright theft.
There is nothing to restock.
Do not do business with this company.
As I see it, I entered into a contract with Ashley Furniture where I agreed to pay them some money, and they agreed to deliver me a sofa on or around March 10th 2012.
They are clearly in breach of that contact.

We ordered our sectional on Feb 4th, 2012. I have called once or twice a week since the 2-4 week window that we were told it would be delivered in and have gotten the same thing. This Saturday will be 7 weeks. Two weeks ago we were told last week and early last week we were told it was on the truck on the way to the store and delivery would be set up when it got there. I called Friday to see where it was and they told me the same thing, on the truck and they would call first of this week to set up delivery time. How long does it take to ship something by truck? Not that long, my uncle is a truck driver. I'm going to call in a little while and tell them that if it's not delivered by tomorrow, I want my money back and they can stick the 25% restocking fee wherever they want.

The word is backorder and custom. Look them up.