I have had more then several dental appointments for readjustments and I continue to experience chronic pain from the bottom denture. I have been complaining since I received my permanent dentures (bottom) around February 2017 and continues to this day.
I can not ware them or eat with them due to experiencing chronic pain. I have paid over $3,000 for these dentures. What am I suppose to do?

Went to aspen dental because of bottom teeth problems and appt set up for nov 2011. After I signed in and told them I was there it took them 2 hours before I finally asked why I havent been called. The secretary or what ever she was turned red and went in the back. That was the first problem!! They were told I wasnt there. Hmm secretary for what if she dont look at sign in sheet or get your chart out. Well then they rushed and got me in and two and a half hours later dental work supposedly done. Good Right?? NO I forget to mention for my time they gave me a 50.00 rebate and appology for forgetting I was there. So onward we go a month later my teeth start hurting again and all the way thru chrismas and new year while I was out of town I dealt with Tooth ache. I believe they never fixed the problem in the first place just done some caping which has me worried now I have to find another dentist to find out whats goin on because I dont trust them. Now the next thing is my bill is messed up and have called and they said the person for billing is busy and will call me back. Weeks later still havent heard from them and I still havent paid my bill. What you think is gonna happen they send me to collection or do you think they will get there head outta butt and call me. I doubt it so here we go Aspen try it!!c

I had a dental emergency (pain & apparent infection) for which I needed immediate attention. I called Aspen Dental and they said, "YES", they could see me "today, " THAT AFTERNOON. I drove several miles to the Aspen office, expecting relief from my pain; but when I arrived at the appointed time, I was told "NO", they couldn't see for another week. I asked why they agreed to schedule me today if they, in fact, had no openings, they blamed it on their "call center" - no apology - the receptionist simply shrugged her shoulders. Ludicrous! What a ridiculous way to run a business. These knuckleheads lost a potential customer for life.

Otis - South Bend, IN