I ordered a teak table in October 2011. It arrived damaged. I went through the return process with the company and UPS picked up the table on November 2, 2011. I asked for a refund. I have still not received a refund, over three months later. The company keeps saying they are waiting on the shipping company to approve the claim. At first the company was very good with quick, albeit, useless responses. Now I don't hear from them. They owe me $511.20. I was interested in some of their other items, I wouldn't touch them with a ten foot pole now.

Dear Mulder,

We send our sincerest apologies for your order issues. Please email [email protected] with your order number and a member of our team will be able to further assist you.