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ATT - All services - Upper Mgt

United States,
Mississippi

Consumer complaints and reviews about ATT - All services - Upper Mgt

PSLT Send email
 
Dec 12, 2017

Poor

Do not waste your money with ATT. We have wasted the last two weeks to get resolution on them sending us the wrong phone that has not worked properly only to be told it was our fault. Upper Mgt continues to blame point finger and does not return calls. Hours of being on hold to be told someone would address issue, not done. Hours of going to their live app to speak to someone and nothing done. This is not the first time , we have been patient and given multiple chances to make right. We have been with them for 15 years and get treated like we a red headed step child that was belongs to the anti-Christ. There is nothing we can do, because we can’t get in touch with anyone. You can’t stop laying, because then you get reported and ruining your credit. The absolute worst experience and service when you have an issue with anything if they can’t get you off the phone with a $25 dollar buy off.

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