O April 11 I purchased Nero special for AUD 69.95. At the time I was setting up a new computer and unknowingly exceeded time for activation. Please can yoy help me solve this problem.
Regards Rod Quaife

I have not authorized a $64.04 charges on my Master Card on 05/17/2018
My name is Valeria Abaffy
My previous order # 59962466
My email [email protected]

I got my MASTER CARD bill an you charged me 119.00 dollars that I did not auterize an I don't have . please look into it before I take legal action

Your request (XXXXX) has been received and is being reviewed by our support staff.To add additional comments or to update your request, just reply to this email or click the link below:https://support.avangate.com/hc/requests/XXXXX

HelloYou have renewed and charged WITHOUT LEAVE MY PART Bit Defender my license in the amount of $ 79.95. If you had looked at my record you would have found that I had done my renewal BitDefender Total sécurity 2016 24 November 2015 by internet in the amount of $ 39.00.I am appalled and shocked by this situation that I reported to the competent authorities as well as to my Visa credit card issuer.Please pay me in mailing the amount of $ 109.64 CDN appearing on my Visa dated November 25, 2015.
To: [email protected]: Bitdefender Internet Security 2015 - Your license was renewedFrom: [email protected]: Wed, November 25, 2015 5:44:11 p.m. 0200

Avangate will not refund $89.95 billed to my credit card and will not cancel my subscription. I called them as soon as I saw the charges on my 12/2014 credit card statement and the customer rep said she could not refund my money, but could only cancel future subscriptions. She gave me a nonworking phone number to call. I then disputed the charges with American Express and they were unable to get Avangate to drop the charges.