Dear Sir/Ma,

I paid for Gold status of $61.99 for 3 months. However, 123.98 was deducted from my account and even my account has not been activated,

The trailing mails will show you series of complaints I have sent to them but no response yet.

Kindly use your good office to correct the injustice.

Thank you,

Best regards,

Tolu Olubanwo.
+2348032112417;
+971528919828

1. Dear Allen Joe,

The account is existing and I just paid $61.99 twice which is 123.98 about 3 days ago for renewal of Gold status via [email protected]

Instead of activating my account you have deleted my accounts and my money was or has not been refunded.

Pls, kindly do the needful.

Thank you.

Rgd,

Tolu

2. Dear Allen,

I have written a mail since Saturday 5th March 2016 when I paid for subscription of $61.99 for 3 months of Gold status with my Nigeria First Bank Master card with name Tolubanwo Stephena.

Up to this very moment I have not received any mail nor my account activated for [email protected].

Please Allen kindly help me to fix this problem and activate my account for [email protected].

The trailing mail was the mail I had already sent.

Dear Sir/Ma,

This is to inform you that I subscribed for 3 months Gold status today 5th March 2016.

However, because I'm on vacation in Nigeria I used my Master Card of First bank Nigeria plc.

The card ends with 3882 with a name Tolubanwo Stephena.
The email used on this account is [email protected].

However, the payment is for [email protected] which I have been usint to monitor the devices.

I have received notification from my Bank that the payment has been done but I have not received the details of the payment even on [email protected] I used.

Pls kindly make available my subscription and activate my tolubanwo1@account.

Consider this as critical and urgent.

Thank you.

Regards,

Tolu Olubanwo.

3. Please note I wish to pay for 3 months package but I got alert this morning that the account was deducted twice.

Kindly refund one of the payments and activate my [email protected]

Regards,

Tolu Olubanwo

4. Allen Joe Mar 7 (1 day ago)
Dear, Your e-mail has been received. You will be contacted shortly by one of ...

Shopper Support
Mar 7 (1 day ago)

to me
##- Please type your reply above this line -##
Your request (528556) has been received and is being reviewed by our support staff.

To add additional comments or to update your request, just reply to this email or click the link below:
https://support.avangate.com/hc/requests/528556.

Tolu Olubanwo <[email protected]>
Mar 5 (3 days ago)

5. to Avangate
Dear Sir/Ma,

This is to inform you that I subscribed for 3 months Gold status today 5th March 2016.

However, because I'm on vacation in Nigeria I used my Master Card of First bank Nigeria plc.

The card ends with 3882 with a name Tolubanwo Stephena.
The email used on this account is [email protected].

However, the payment is for [email protected] which I have been usint to monitor the devices.

I have received notification from my Bank that the payment has been done but I have not received the details of the payment even on [email protected] I used.

Pls kindly make available my subscription and activate my tolubanwo1@account.

Consider this as critical and urgent.

Thank you.

Regards,

Tolu Olubanwo