My computers were giving me problems and a box came up on our laptop telling me to call Avangate to fix the problems. I, too, thought it was legit because it came up on our HP computer. I called the company and they did fix the issues I was having but a year later I find out they were a scam and installed malware on my computers. I saved all the information they promised and I got nothing at all for my money. I want a full refund and I cannot get in touch with anyone except the company that takes money for them. They have an impressive website but they are a SCAM. They fixed my computers real good with nothing but problems.