Dear Sir
I have NOT RENEWED this product and would like immediate reimbursement if this amount of ZAR 403.95 has been deducted from my credit card as indicated in the letter below. I DID NOT AUTHORISE ANY SUCH PAYMENT!!!!!
Regards
H.J. Beeton
See email below received today. Please reverse payment IMMEDIATELY. THIS IS FRAUD!!!
From: Avangate Support [mailto:
[email protected]]
Sent: 12 February 2018 09:51 AM
To:
[email protected]
Subject: Your order on Kaspersky.co.za: Product and payment information
Dear HILARY BEETON,
Thank you for your order on 2018-02-08 from http://Kaspersky.co.za!
We received your 403.95 ZAR payment (Visa/MasterCard - 5679) for order 67844693.
The charge on your bank statement will appear as avangate*kaspersky.co.. Avangate BV acts as authorized reseller of Kaspersky Lab (Africa) online products and services.
Product / Subscription Information
Name: HILARY BEETON
Email:
[email protected]
Kaspersky Internet Security - Renewal (1 Year, 3 devices)
M5BXA-TBQ9G-XNSAH-BWG6K
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To activate your software please follow these steps:
If you do not have Kaspersky Internet Security - multi-device installed on your PC you can download the installation file here:
https://www.kaspersky.co.za/downloads/thank-you/internet-security
You can use our step-by-step Installation Guide:
http://support.kaspersky.com/12002
If you are already using Kaspersky Internet Security - multi-device Trial Version or are renewing your Kaspersky Internet Security - multi-device commercial version on your PC, you only need to activate the product with your new ACTIVATION CODE. Re-installation is not necessary.
Please read our step-by-step Activation Guide:
http://support.kaspersky.com/12070
If you are using previous versions of Kaspersky Internet Security - multi-device , you can migrate to the new version:
http://support.kaspersky.com/12076
For more information please go to Kaspersky Lab Technical Support – http://support.kaspersky.com/kis2016
In order to resolve any issue that you encountered please contact our technical support service.
To do so simply log into your Kaspersky account at https://my.kaspersky.com and click the “New Request” button in the top right-hand corner.
If you do not have a Kaspersky account, please create it at https://my.kaspersky.com, it’s free and it will not take more than a few minutes.
Alternatively, our support service can be contacted via phone. Phone contact details are available at http://support.kaspersky.com/b2c#
Contacting our support service will ensure, that the issue is resolved in an efficient and timely manner.
SOME PARTS OF EMAIL REMOVED
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[email protected]
Avangate has processed your order as the authorized reseller of Kaspersky Lab (Africa).
Thank you,
The Avangate Team
http://www.avangate.com
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