We attempted to renew our Avast subscription, which was more confusing then should be, and ended up being billed for
apparently 2 subscriptions one for 1 year at $29.99 and second for 2 years at $69.99. But yet we keep receiving this notice that we need to renew.

Please advise how we can obtain the subscription for only 1 subscription and how do we obtain a credit for the other subscription. We like avast but would like to convey that it is hard to renew. Since we are not pros with computers, it is hard to understand what we need to do to renew.

Please let us know if our subscription is active and how to receive a credit for the send subscription.

Thank you

Robert and Beckie Vaniman
[email protected]