Annoyed with Avon Rep!!!


I had a nasty experience with avon representative named Dawn Storer, Whitland. She was rude and abusive on the phone when I rang about my order before line went dead. I called to see where my order was as I ordered over a month ago. Dawn shouted swearing and refused to give me refund. I am leaving my custom with avon and complaining of bad attitude and no order to complaints department. Do I get refund if rep awkward or is it my word against her? I add photos to name and shame her of wrongdoing. I do not want anybody else to fall victim. She should get fired!!! Comment with your advice. Thanks. Cari