Further to the comments above, please note that if you contact your bank advisors, they can note the complaint and flag any other monies deducted without warning and REFUND YOU YOUR MONEY. I have taken the trouble to print off the cancellation form from the website under 'support' and will post it to the Luxemburg address as requested. A small price to pay for my stupidity in ever signing up for this scamm!

Like many others, I took a trial subscription only to discover months later that my credit card had been charged with no prior warning. I appealed to them to refund my subscription, as many have done, and was also told it was not possible. I immediately emailed them to cancel my subscription. However, what i didn't do was study all the fine detail of the Ts&Cs to find out that cancellations where only acceptable via fax (whatever one of those is). Immediately after requesting my subscription be cancelled, I stopped getting any email alerts from them leading me to believe I had successfully cancelled - don't be fooled!! I have repeatedly asked for a phone number to call (their help desk appears to be unmanned as dozens of calls have failed to find anyone working). Then, months later, they did exactly the same thing to me again! This time I managed to stop the payment as it appeared wrongly on my statement and hence I assumed fradulent use of my card. Perhaps contractually I should not have done this, in hindsight. However, know full well that this company is relying on people faxing cancellations and ignoring plees to be reasonable, I am more than convinced now that this is not a reputable company to deal with.

This company relies on the majority of us not studying the small print. Unless you do, I strongly, strongly urge you never to deal with this company.

I too have just been 'robbed' by b2.co.uk, and like you had not read through the Ts&cs with a magnifying glass. The fact that there is no prior notice of monies being taken from bank accounts is disgusting business practice and i am incredibly angry at their behaviour and off hand attitude to complaints. If anyone knows of any legal redress, please tell us! I have been told cancellation can be in writing to the Luxemburg address - are you saying this won't work??