Leslie137, We apologize if you are unhappy with your Wellness Plan; to clarify our Wellness Plans are preventive services packaged together at a discounted price with the convenience of a 12-month financing option. When a client wants to cancel their plan throughout the year of the package we simply ask they either pay for the services already used at full retail cost or the remaining payments, whichever is less. In other words, customers who do cancel are not asked to pay for services that they haven't already used. We would like to help resolve your issue but we are unable to identify your account and have someone reach out to you. We ask that you contact our Wellness Plan Team so we can gather more information on your specific situation. Please call them at 866-649-2716 or email at [email protected], thank you.

Continued from the last banfield post I posted earlier this week...well, since the vet kimberly franklin refused to give me the cheaper alternative drug for my dog..well lets back up, went to the vet banfield on crossville road met w dr. franklin, told her I needed an affordable drug for my dog because I was out of work and could not afford an expensive one...she tries to stick me w a 300 dollar bill for an ear infection, had her cut it down to 150.00 she tries to stiff me with an 88 dollar antibiotic after I told her she was not listening to me "out of work" cant afford it ...I tell her are you sure this is the most affordable drug for my dogs case she says yes. I go to kroger pharmacy, pharmasit that is a good friend of mine says this is not cheap and she knows it...there are other alternatives...Mind you this is MY banfield the one I have been going to for 10 years with my cat that died, bird that died, dog that died, and now two more dogs...this doctor I have never seen...any way phamasist calls her tells her the other alternatives she still refuses to change the med..Now this is the new stuff I go on line find the expensive med at 2.50 a pill at national pet meds fill out the request.. I get an email back from national pet meds that she refused to give them my RX...i went there called the cops on her and I want to know if someone out there would like to take this case because I want to sue her for malpractice and pain and suffering for my dog that still has not been treated because we are waiting for the meds to come in after she finally gave national pet meds the rx...anyone no a laywer because I want to sue her and banfield!

Ally Arc-

Banfield is terrible. I'll be suing them soon enough if they keep yanking us around like they are right now. Similar stories to yours...everything I read on here makes me more and more angry at the company. It's disgusting and I'm horrified to hear they are still in business.

I wish I'd have never gone to Banfield. They are only interested in your money, not your pet.