In May 17, 2017, I requested a $400.00 claim and Bank of America refused to return it to me because s.f. superior court had made fraud. In 9/10/2016, I had open my claim with Bank of America and in June 16, 2016, I open a claim again because I did not see it started my claim. My claim #160313100311 had not responded and I have spoken to Ms. Wilburn @ telephone# 877-471-4367 ext.# 373215. I have already tried to resolve it with attorney general(complaint#697838) in June 23, 2016 and Kamala D. Harris stated that her department does not only do for individuals.