Bank of America has purposefully delayed returning funds from TWIA claim for repairs for my home. I have spoken to at least 5 different agents and each one tells me something different... they all where not telling the truth... one agent would say that all I needed was this and the next said all you need is this. It appears they want you to foreclose especially if you have a significant amount of equity in your home... DO NOT TRUST THE PROPERTY CLAIMS DEPARTMENT AGENTS. I put a new roof new A/C units (2), new Aluminum gates and fences ceiling fans repaired the deck and then the property claims department told me I have only repaired 5%. They said the bulk of the repairs are inside but they won't give me the funding to fix my home. NEVER use Bank of America. They are dishonest and are just delaying to collect interest on the insurance checks.