I purchased the Nook right before Christmas as a gift. 37 days after receiving it it crashed. They sent me a REFURBISHED Nook that has yet to work. I'm dealing with idiots who refuse to do the right thing and replace it with a new Nook. I will never purchase another thing from this store or any store who replaces a new product with a used one.

For some reason, my post on another issue was posted here. My apologies.