Purchase a discount on books at groupon! Went to Youngstown State University Barnes & Noble on Dec. 3rd, 2017 to: 1. Get the books my daughter needed for school, 2. Use the groupon scan-able e-gift card. The worker assumed it was coupon, told manager on duty at the time the same. He said they can not honor it, but maybe a full line Barnes could! Found out there is a school one and a regular one, interesting!!

Anyway I then had to travel another 15-20 mile in holiday traffic, deal with the terrible parking and crowds. Could only get 2 of the 3 books I was originally going to buy. I was told, no problem using the scan-able e-gift card. Only to find out in the end, YES the school Barnes & Noble can and do accept these!!!

WOW wasted 2 hours time along with extra not necessary driving. Very disappointed.
John

Free WIFI, NOT free ELECTRICITY. Charge your laptop BEFORE you go to the damn place. What the hell is wrong with people?!

If you are plugged into their outlets and there is a power surge you would be screaming that their outlets fried your computer...the wi-fi is free, that is all they are going to "give" you

First off they never pick up their phones. Ive called numerousness times to check if they have a book. Not once have I spoke to another human being... Nevertheless, I come here to study, and their are 2 outlets that are not working. when i asked for Service they tell me " we don't usually let our customers use our outlets. Mind you there is sign that says, "FREE WI- fi" and everyone at a table has a laptop. I've Never been so upset. If they had a sign in the sitting read said "no outlets available, I WOULD HAVE GONE SOMEWHERE ELSE. This used to be my favorite place to unwind. Now my friends and are really starting to resent this place.

For a supposed free wireless starbucks cafe Barnes & Noble is a pain in the ass. They have hardly any outlets, they are now cutting down on their refills policies for something as cheap as it gets...ice tea? Not a frappe or an expensive concoction that costs 5 bucks. They want us to come in and browse at their books and use our nooks? but they are going to let some girl with green rotton teeth tell me theres no longer refills on ice tea for a reasonable price? I will hang out at Micky D's and have tanks of ice tea for 1.00 instead of 2.00 dollars a pop and just maybe there will be plugs for your lap top as well. People can also venture to the local library and be assured of plugs and free wi fi ...absolutely Barnes & Noble has lost my vote now...they are becoming ridiculous and petty...

So you are angry because they won't let you charge your laptop for free in their store while using their free wifi and sucking down cut price starbucks? How about using a library or better yet, paying for internet at home and doing your work there.

Barnes and Nobles, has been going down hill for years. They obviously lied about the "Free wiki", I would seek compensation for that.